Britany Carer
Valdosta,GA
Summary
Efficient Warehouse Worker known for maintaining high productivity levels and completing tasks with precision. Skilled in inventory management, equipment operation, and quality control processes. Possess strong organizational, time management, and teamwork skills, ensuring seamless operations in fast-paced environments. Excel at communication and problem-solving to meet demanding warehouse goals. Motivated Service Leader with significant experience building and driving high-performance teams. Creating programs that achieve excellent customer service ratings and deliver results. Customer-oriented professional with several-year progressive career focused on enhancing customer service with careful attention to detail and strong follow-through. Polished in assessing systems and developing strategies to reduce process lags. Outstanding organizational and customer-service abilities focused on driving team growth and business profitability. Hardworking with strong multitasking and customer service skills. Committed to speeding up processes and helping people. Hardworking professional with precise and rapid order processing skills. Informative when explaining menu options. Pleasant personality and great communication and customer service skills. Hardworking and organized with knowledge of pallet jack safety. Great customer service skills to work for long hours without losing strength or focus. Proactive Customer Service Executive with the resolve to remain calm under extreme pressure. Ready to take a dedicated career in customer service to a position with an established company.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Home Depot RDC
Va, GA
09.2019 - Current
- Collaborated closely with other departments on special projects as needed.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Ensured safety protocols were followed at all times while operating machinery.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Followed established guidelines for picking orders accurately.
- Operated scanners, computers, and other equipment to track orders.
- Transported goods to designated areas within the warehouse facility.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Used pallet jacks to move items to and from warehouse locations.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Cashier
Mcdonalds
Valdosta, Georgia
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customer questions and provided store information.
Overnight Stocker
Walmart
Valdosta, GA
- Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
- Received and stocked merchandise in a timely manner.
- Assisted customers in locating desired items throughout the store.
- Worked collaboratively with other team members to achieve departmental goals.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Restocked shelves according to plan-o-grams set up by management team.
- Reported any suspicious activity or theft immediately to supervisors.
- Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Processed returns according to established guidelines.
- Maintained an orderly appearance at all times throughout the store.
- Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Organized shelves, racks and bins to ensure product availability.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Picked up boxes and related trash from sales floor.
- Checked shelves in department to determine replenishment needs.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
Warehouse Associate
Lowes RDC
Valdosta, GA
- Packed goods for shipment in accordance with customer instructions.
- Collaborated with team members to complete tasks efficiently and accurately.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Labeled containers correctly for product identification purposes.
- Communicated effectively with team members on matters related to work assignments.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Used pallet jacks to move items to and from warehouse locations.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Used scanners to track parcel information, condition or receipt.
- Packed boxes and stock using organizational guidelines.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Education
High School Diploma -
Valdosta High School
Valdosta, GA05-2019
Skills
- Material Handling
- Storage Organization
- Order Preparation
- Shipment Palletization
- Supply Ordering
- Shipping and receiving
- Warehouse Operations
- Heavy Equipment Operation
- Forklift Operations
- Order Fulfillment
- Order Picking
- Loading and unloading
- Barcode scanning
- Problem-Solving
- Basic Mathematics
- Cleaning and Organizing
- Safety Protocols
- Purchase Order Review
- Microsoft Outlook
- Microsoft Excel
- Heavy Lifting
- Stacking and Staging
- Picking and Packing
- Clear Communication
- Complex Problem-Solving
- Operations Support
Accomplishments
- Home Depot Associate of the month
Timeline
Warehouse Worker
Home Depot RDC
09.2019 - Current
Cashier
Mcdonalds
Overnight Stocker
Walmart
Warehouse Associate
Lowes RDC
High School Diploma -
Valdosta High School
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