Britany Riggins
Kokomo,IN
Summary
Dynamic professional with extensive experience in inventory management and customer service. Proven ability to resolve discrepancies and enhance operational efficiency through meticulous attention to detail. Strong time management skills complemented by effective communication, ensuring customer satisfaction and loyalty in fast-paced environments. Proficient in CRM systems and POS technology.
Overview
11
11
years of professional experience
Work History
Inventory Shipping and Receiving Clerk
ISI Inc
09.2024 - 04.2025
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Lead Sales Associate
Office Depot Inc
08.2021 - 10.2023
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Used POS system to process sales, returns, online orders, and gift card activations.
Lead Server
Olive Garden
02.2018 - 06.2020
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Fine Jewelry Sales Associate
Sears
09.2014 - 11.2017
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Maintained up-to-date records of client preferences, purchases, and contact information in the CRM system for effective follow-up and relationship management.
- Assisted with inventory management, maintaining accurate records of stock levels and ensuring proper display of merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
General -
Kokomo High School
Kokomo, INSkills
- Attention to detail
- Time management
- Customer service
- Computer skills
Timeline
Inventory Shipping and Receiving Clerk
ISI Inc
09.2024 - 04.2025
Lead Sales Associate
Office Depot Inc
08.2021 - 10.2023
Lead Server
Olive Garden
02.2018 - 06.2020
Fine Jewelry Sales Associate
Sears
09.2014 - 11.2017
General -
Kokomo High School
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