Britany Allen
Gainesville,GA
Summary
Organized Receptionist equipped to handle front desk operations with excellent customer skills, multi-line phone system skills and detail oriented. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor.
Overview
12
12
years of professional experience
Work History
Receptionist
Department of Juvenile Justice
08.2022 - Current
- Greeted visitors and provided them with assistance.
- Updated daily log book with information about visitors entering the premises.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Verified visitors' identification cards before allowing access to the building.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system.
Receptionist
Elora Pallet Shop
02.2012 - 12.2022
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Managed office supplies inventory and placed orders when necessary.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Greeted visitors and provided general information about the company.
- Reviewed requests for leave of absence and ensured all required forms were completed accurately.
- Maintained accurate records of employees' hours worked, including overtime and vacation time.
- Processed onboarding paperwork for new hires and rehires.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Education
Western Heritage
08.2013
Skills
- File Management
- Clerical Support
- Scheduling appointments
- Time Management
- Multitasking and prioritization
- Organization skills
- Data Entry
- Mail Handling
- Office Equipment Operations
- Mail distribution
- Greeting and seating clients
- Multi-Line Telephone System
- Security Awareness
- Administrative Support
Timeline
Receptionist
Department of Juvenile Justice
08.2022 - Current
Receptionist
Elora Pallet Shop
02.2012 - 12.2022
Western Heritage
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