Britany Warner Briscoe
Emmett,Idaho
Summary
Highly motivated and committed Medical Assistant with 19 years of healthcare experience. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
20
20
years of professional experience
Work History
Office Manager
High Desert Dental
Ontario, OR
02.2021 - Current
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Developed standard operating procedures for all administrative employees.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Medical Assistant
HD Faces
Ontario, OR
02.2022 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Clinic Coordinator
St. Luke’s
Fruitland, ID
03.2015 - 02.2021
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Motivated and supervised 6 Medical Assistants in delivering quality patient care.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Supervision of Medical Assistant's in the Urgent Care
- Ordering supplies for 8 clinics and the Fruitland Emergency Department
- Standardization committee member for Fruitland Emergency
- Department Batch Charge Entry for Occupational Health
- Epic Super User
- Ambulatory NurseEpic
- Epic template builder
- EOC Champion
Lead Medical Assistant
St Luke’s Fruitland
Fruitland, ID
03.2010 - 03.2015
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- IV certified
- Breath Alcohol Certification
- DOT Drug Screen Certification
- POCT trainer for Urgent Care
Medical Assistant
Dominican Health Services
Fruitland , ID
03.2008 - 03.2010
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Verified appropriate lab couriers picked up collected lab specimens.
Front Desk Receptionist
Dominican Health Services
Fruitland , ID
05.2003 - 03.2008
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Education
Certified Medical Assistant -
Apollo College
Boise, ID03.2008
Skills
- Clinical and Operational Judgement
- Patient Relations
- Updating Medical Records
- Transcription and Dictation
- Treatment Room Preparation
- Cleaning and Organizing
- Coordinating Drug Refills
- Completing Insurance Forms
- Multi-Line Telephone System Operation
- Examination Preparation
- HIPAA Compliance
- EMR Systems
- Inventory and Supply Management
- Medical History Collection
- Medical Supply Monitoring
- Insurance Claims
- Medical Assistance
- Medical Billing
- Simple Dressings
- Pulse Oximetry
- Medical Coding
- Medical Procedures Understanding
- Performing Urinalysis
- Vision and Hearing Tests
- Patient History Documentation
- Family Medicine
- Lab Specimens and Collections
- Administering Vaccines
Timeline
Medical Assistant
HD Faces
02.2022 - Current
Office Manager
High Desert Dental
02.2021 - Current
Clinic Coordinator
St. Luke’s
03.2015 - 02.2021
Lead Medical Assistant
St Luke’s Fruitland
03.2010 - 03.2015
Medical Assistant
Dominican Health Services
03.2008 - 03.2010
Front Desk Receptionist
Dominican Health Services
05.2003 - 03.2008
Certified Medical Assistant -
Apollo College
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