Delores Wilder
Milwaukee,WI
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
8
8
years of professional experience
Work History
Production Worker
Marking Services Inc
10.2022 - 10.2023
- Coordinated the sourcing of raw materials from multiple departments, ensuring a consistent supply for production needs
- Conducted thorough inspections of final products to uphold quality control standards
- Managed the labeling and preparation of products for distribution, including meticulous packaging for shipment and accurate documentation of production metrics.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
- Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.
Machine Operator
(QTI Staffing) Snap-on
06.2020 - 10.2020
- Assembled products according to changing daily work orders and specific customer needs.
- Adjusted machines to increase productivity for runs.
- Followed instructions and directions on batch tickets for accurate results.
- Inspected finished products for quality and adherence to customer specifications.
- Met production targets and tight deadlines by collaborating closely with team members.
Order Picker
WFA- Staffing (Dr. Comfort)
08.2019 - 08.2020
- Selected items accurately based on specific attributes such as color and size, ensuring order fulfillment aligned with detailed pick lists
- Utilized handheld RF scanners to accurately scan and record product labels, contributing to precise inventory management
- Conducted thorough verification of packaging and labeling, maintaining high standards for the safe and accurate transit of merchandise.
- Proactively identified potential errors before they became an issue, promptly reporting them to management for timely resolution.
- Collaborated with team members to complete timely orders and avoid delays.
Call Center Representative
JCPenney Logistics Center
08.2017 - 08.2019
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
- Offered comprehensive product knowledge to customers, empowering them to make informed decisions about their purchases or subscriptions.
- Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Pos Associate
Kohls Department Store
11.2015 - 08.2017
- Provided exceptional service by greeting customers promptly upon arrival at the register area and thanking them after each transaction.
- Assisted customers with product selection by providing knowledgeable recommendations based on their needs.
- Answered questions about store policies and addressed customer concerns.
- Completed purchases using point of sale systems.
- Performed cash, card and check transactions to complete customer purchases.
Education
Diploma -
North Division High School
Milwaukee, WI06.2002
Skills
- Collaboration
- Teamwork
- Order Picking and Packing
- Time Management
- Attention to Detail
- Problem-Solving
- Safety Management
- Machine Operation
- Quality Inspection
- Cross-Training Abilities
- Critical Thinking
- Customer Focus
Timeline
Production Worker
Marking Services Inc
10.2022 - 10.2023
Machine Operator
(QTI Staffing) Snap-on
06.2020 - 10.2020
Order Picker
WFA- Staffing (Dr. Comfort)
08.2019 - 08.2020
Call Center Representative
JCPenney Logistics Center
08.2017 - 08.2019
Pos Associate
Kohls Department Store
11.2015 - 08.2017
Diploma -
North Division High School
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