Britany A. Zesati
San Diego,CA
Summary
Highly organized and proactive Estate Manager with years of experience in providing comprehensive support to executives and individuals. Experienced at managing calendars, coordinating travel, and handling administrative tasks with precision and confidentiality. Known for excellent communication skills, problem-solving abilities, and a strong commitment to enhancing productivity and efficiency. My goal is to transition into sports management, where I can leverage my skills to support athletes and sports organizations. Let's connect and explore how I can bring value to your organization.
Overview
7
7
years of professional experience
Work History
Estate Manager
Private family
08.2022 - Current
- Manage the estate’s calendar, handle all family travel arrangements, create/ organize itineraries.
- Manage daily operations which consist of 5 properties, including maintenance, security, and staff supervision.
- Manage monthly budgeting, forecasting yearly budgets, handling renovation planning on two 8,000+ sq.ft. properties.
- Hold meetings, and discuss renovation schedules with the contractors, architects, and vendors for both homes.
- Create and implementing optimal practices for daily estate operations.
- Developed and managed annual budgets, reducing costs by 15% through efficient resource allocation.
- Coordinated and executed high-profile events, ensuring seamless logistics and guest satisfaction.
Sales & Marketing Specialist
Stanley Black and Decker: DeWalt
07.2020 - 08.2022
- Managed a $8M market consisting of 6 Home Depot accounts. Trained summer/fall interns and became their mentors.
- Led quarterly meetings with the District Manager and Regional Market Manager where we discussed new business opportunities as well as sold in playbooks.
- Held and created over 50 large scale marketing activation events that resulted in a POS over $245,000.
- Identified trends and recommended operational decisions to Home Depot business partners.
- Strengthened in store relationships and leveraged many large-scale events, promotional items marked down by the stores (total $30,000).
Sales & Marketing Specialist
Marriott International
07.2019 - 03.2020
- Prepared sales-related documents throughout the sales process (e.g., proposals, contracts, or BEO’s).
- Created, developed, and assembled informational packets that were group specific (e.g., brochures, promotional materials).
- Managed the entire sales process from prospecting potential clients, scheduling site visits, touring the property, and helping managers close the booking.
- Helped sales managers closed over 15 contracts which brought in over $400,000 in revenue.
- Implement and changed processes to become more efficient and profitable.
- Led onboarding for my team, which consisted of training, guiding, and mentoring new sales coordinators and managers.
ROOM OPS Manager
Marriott International
09.2018 - 07.2019
- Directed cross-functional teams of 50+ staff, enhancing team morale, communication, and increased overall employee retention rate.
- Spearheaded the renovation of the employee locker rooms, managing the project from conception through completion on schedule and managed a $20k budget.
- Chosen twice to work Task Force and assist the Westin properties in Chicago and San Diego during a strike.
- Administered annual budgeting and financial forecasting, achieving a reduction in overhead while also maintaining optimal guest satisfaction/ experience.
- Negotiated with vendors and suppliers, securing favorable contracts that reduced operational expenses by 20% without compromising on quality.
- Implemented innovative sales and marketing strategies that elevated occupancy rates by 15% year-over-year.
Education
B.S. - Marketing: Specialization in PSSM
SDSU
San Diego, California06.2018
Skills
- Communication
- Bilingual: English & Spanish
- Event planning
- Experienced in management
- Time management
- Problem-solving
- Multitasking and organization
- Project management
- Schedule management
Timeline
Estate Manager
Private family
08.2022 - Current
Sales & Marketing Specialist
Stanley Black and Decker: DeWalt
07.2020 - 08.2022
Sales & Marketing Specialist
Marriott International
07.2019 - 03.2020
ROOM OPS Manager
Marriott International
09.2018 - 07.2019
B.S. - Marketing: Specialization in PSSM
SDSU
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