Proven leader in home healthcare management with a track record of enhancing patient safety and service excellence at 1st Royal Care Assisted Living. Skilled in care planning and employee supervision, I excel in fostering teamwork and collaboration. Achieved significant improvements in staff performance and patient outcomes through innovative training and quality initiatives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Home Health Care Manager
1st Royal Care Assisted Living
01.2022 - Current
Developed comprehensive training programs for new staff members, resulting in improved performance and reduced turnover.
Implemented data-driven quality improvement initiatives that resulted in enhanced patient safety and overall service excellence.
Promoted a culture of continuous learning and professional growth for staff through ongoing training, performance evaluations, and opportunities for career advancement.
Enhanced the overall client experience by addressing concerns promptly, maintaining open lines of communication, and keeping patients/families informed about changes in their care plans or health status.
Evaluated patient needs to ensure appropriate allocation of resources and optimal care outcomes.
Led multidisciplinary teams to deliver coordinated care tailored to individual patient needs, improving overall health outcomes.
Enhanced team collaboration by conducting regular meetings, fostering open communication, and promoting best practices in home healthcare management.
Safeguarded patient privacy by ensuring strict adherence to HIPAA regulations and other guidelines governing confidential information management in a home healthcare setting.
Managed financial aspects of home healthcare operations, including budgeting, billing, and expense tracking, ensuring cost-effective service delivery.
Streamlined scheduling processes for better staff utilization and increased efficiency in service delivery.
Monitored regulatory compliance with state and federal guidelines to maintain high-quality standards in patient care.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Ordered all pharmacy supplies and kept check on inventory levels.
Assisted Living Supervisor
Delta T Group
09.2017 - 08.2022
Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
Led, directed and motivated others to innovate and excel.
Worked in fast-paced environment with competing demands for time and attention.
Improved overall wellness of residents by monitoring their health status regularly, adjusting care plans accordingly.
Evaluated employee performance through regular assessments and feedback, identifying areas for growth and development.
Ensured timely medication administration by supervising the nursing staff diligently.
Coordinated meal planning along with dietary restrictions for each resident in collaboration with the nutritionist team to improve their overall health.
Organized regular family meetings to provide updates on resident progress and address any concerns or suggestions they might have.
Developed emergency response protocols to keep the residents secure during unexpected events.
Established strong relationships with residents and families through open communication and proactive problem resolution.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Ordered all pharmacy supplies and kept check on inventory levels.
Removed trash and straightened counters to keep pharmacy area clean and neat.
Assisted Living Caregiver
Arc of Ann Arundel
01.2015 - 09.2017
Assisted clients with personal hygiene, promoting dignity and maintaining a clean environment for their comfort.
Continuously educated self on best practices in assisted living caregiving to provide exceptional service in all aspects of the role.
Assisted clients in maintaining independence by providing guidance during ambulation as needed around the facility''s premises.
Maintained clear communication with family members regarding the well-being and progress of their loved ones.
Contributed to a welcoming atmosphere by engaging in friendly conversations with residents while respecting privacy boundaries.
Implemented fall prevention strategies throughout the facility to minimize risk factors associated with potential injuries.
Implemented safe transfer techniques when assisting residents with mobility challenges, reducing the risk of falls or injuries.
Participated in the development of individualized care plans, addressing specific needs and preferences of each resident.
Supported meal planning and preparation efforts, ensuring nutritious options were available for diverse dietary needs among residents.
Education
Bachelor In Computer Engineering - Computer
ESAE BENIN UNIVERSITY
Benin
10.2020
Skills
Care Planning
Client Confidentiality
Scheduling Coordination
Cultural Competency
Teamwork and Collaboration
Problem-Solving
Time Management
Attention to Detail
Problem-solving abilities
Reliability
Excellent Communication
Patient Safety
Decision-Making
Patient Care Assessment
Certified in CPR/AED
Training and mentoring
Employee Supervision
Medication Dispensing
Interpersonal Skills
Problem Identification
Staff Management
Schedule Management
Staff Supervision
Certification
80 hours assistant living training.
Medication Tech
Languages
English, Yoruba, Pigin,
Native or Bilingual
Timeline
Home Health Care Manager
1st Royal Care Assisted Living
01.2022 - Current
Assisted Living Supervisor
Delta T Group
09.2017 - 08.2022
Assisted Living Caregiver
Arc of Ann Arundel
01.2015 - 09.2017
Bachelor In Computer Engineering - Computer
ESAE BENIN UNIVERSITY
80 hours assistant living training.
Medication Tech
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