Britin Smith

-warmly greet customers as they enter into the restaurant.

-have host show customers to their table

-come prepared with water as you greet a table and pour water for each guest

-introduce yourself and go over the nightly specials, as well as certain wines that will pair well with entrees

-answer any guest related questions to food or beverages

-take customers order and enter it into the computer screen so it shows up in the back for the cooks

-bring out any beverages the guests have ordered

-if appetizers were ordered, clear away (or box up for later) any plates left on the table

-present the main course and ask the customer if they would like anything else with their meal. Have salt, pepper, sauces etc on hand.

-when you notice the guests are almost finished with their main course, bring up appetizers and make them sound delicious

-bring to go boxes if requested

-print bill and return to table

-run payment, and thank the guests for dining with you that evening

• Supervised daily housekeeping operations ensuring high standards of cleanliness and guest satisfaction.
• Trained and mentored staff on effective cleaning techniques and safety protocols.
• Managed inventory of cleaning supplies, optimizing usage and reducing waste.
• Conducted inspections to maintain compliance with health and safety regulations.

• Provided exceptional customer service by greeting and assisting guests promptly.
• Maintained cleanliness and organization of dining area to enhance guest experience.
• Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
• Assisted with menu knowledge to provide recommendations and answer customer inquiries.