Summary
Overview
Work History
Education
Skills
Timeline
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Britiney Lambirth

Louisville,KY

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.



Overview

2
2
years of professional experience

Work History

Head Bartender

The Gruv Sports Bar And Lounge
05.2022 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Closed out cash register and prepared cashier report at close of business.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.

Server Manager

The Gruv Sports Bar And Lounge
04.2021 - Current
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Led team of servers to consistently meet customer service and sales targets.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
  • Liaised between servers and upper management to address issues and manage challenges.
  • Enforced compliance with uniform and personal presentation standards.
  • Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Education

High School Diploma -

Oldham County High School
Buckner, KY
06.2010

Skills

  • Wine and Liquor Knowledge
  • Mixology
  • High-Volume Environments
  • Drinks Service
  • Attentive Service
  • Mixed Drinks Preparations
  • Drink Consistency
  • Customer Service
  • Retaining Information
  • Taking Inventory
  • Menu Development
  • POS Inventory System Operation
  • Bar Operations and Logistics

Timeline

Head Bartender

The Gruv Sports Bar And Lounge
05.2022 - Current

Server Manager

The Gruv Sports Bar And Lounge
04.2021 - Current

High School Diploma -

Oldham County High School

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Britiney Lambirth