Summary
Overview
Work History
Education
Skills
Timeline
Generic

Britiney Thomas

Molalla,Oregon

Summary

Experienced with inventory management, ensuring optimal stock levels and product availability. Utilizes strategic planning to enhance sales performance and customer satisfaction. Track record of fostering strong vendor relationships and leading high-performing teams.

Professional manager prepared to lead merchandise operations with focus on efficiency and innovation. Proven ability to enhance sales performance through strategic planning and effective merchandising techniques. Reliable team collaborator who adapts to changing market demands and excels in driving results through strong analytical and communication skills.

Overview

15
15
years of professional experience

Work History

General Merchandise Manager

Safeway
10.2024 - Current
  • Effectively managed merchandise returns and exchanges, minimizing financial loss while preserving positive customer relationships.
  • Developed high-performing teams through effective hiring, ongoing coaching, and performance evaluations.
  • Streamlined merchandise flow by implementing efficient receiving processes and timely replenishment of the sales floor.
  • Enhanced customer satisfaction by ensuring a well-stocked and organized sales floor, promptly addressing concerns, and providing exceptional service.
  • Boosted employee morale with regular recognition programs, team-building events, and open communication channels.
  • Reduced inventory shrinkage through meticulous tracking, frequent audits, and staff training on loss prevention techniques.

Lead

SAS Retail Services
01.2023 - 10.2024
  • I was responsible for rearranging product displays, adjusting layouts and reorganizing shelves to create a fresh, engaging shopping experience, often done to improve sales and customer experience.
  • As a team lead was responsible for directing and training employee's on sets and task that needed to be completed, monitoring progress towards goals.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Metal Finishier

Orchid
07.2017 - 12.2017
  • As a metal &nisher you are to look over the parts you are working on &nd any defects that are on the surface that shouldn't be there and to remove them by smoothing them out on surface or if needed grind out any defects that cant be smoothed out on surface then send to weld to be &xed
  • Streamlined workflow through proactively troubleshooting issues and performing routine maintenance on equipment.
  • Contributed to team success by collaborating with colleagues on complex projects requiring precision metal finishing.
  • Optimized efficiency through proficient use of hand tools such as files, grinders, sanders, and buffers for precise finishing work.
  • Maintained accurate records of completed projects including materials used, labor hours spent, and any deviations from original plans for future reference.
  • Complied with all environmental regulations during the handling of chemicals involved in the metal finishing process; properly disposing waste materials according to guidelines.
  • Improved workplace safety by maintaining clean work areas and adhering to proper safety protocols.

Care taker

In home care
05.2015 - 10.2017
  • Caretaker work in the home and help their clients with daily activities, such as bathing and bathroom functions, feeding, grooming, taking medication, and some housework
  • Caregiver help clients make and keep appointments with doctors, provide or arrange transportation and serve as a companion for their clients
  • Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
  • Remained alert to problems or health issues of clients and competently responded.
  • Developed strong relationships with residents and families, fostering trust and open communication.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
  • Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
  • Assisted in the planning and execution of recreational events for residents, promoting social engagement and wellbeing.
  • Organized transportation for residents to appointments, improving access to essential services.
  • Managed medication schedules for residents to ensure timely and accurate administration.
  • Developed personalized care plans, addressing unique needs of each resident.
  • Increased resident satisfaction, listening to feedback and making necessary adjustments.
  • Maintained safe and clean environment, ensuring compliance with health and safety standards.

Cashier

Dedes deli's
08.2016 - 07.2017
  • Receive payment by cash, lottery ticket's, and scratches ticket's, Issue receipts, and change due to customers
  • Count money in cash drawers at the beginning/End of shifts to ensure that amounts are correct
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Activities director

Evergreen court
09.2015 - 03.2016
  • Scheduled movies, entertainment, and other special events.
  • Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
  • Evaluated program effectiveness routinely, making adjustments as necessary to better meet residents'' needs.
  • Engaged residents through events, small groups, and personal attention.
  • Evaluated supplies and requested purchases to meet activity plans.
  • Encouraged social interaction among residents by designing opportunities for group projects, discussion groups, game nights, and other shared experiences.
  • Coordinated off-site activities and accompanied residents throughout excursions.

Med-aide

Pheasant Pointe
09.2014 - 01.2015
  • Assist the licensed nurse (RN) in providing safe and ethical care for clients-that is, administering prescribed drugs (also called medications) and completing other delegated nursing tasks allowed by state law, also with making doctor appointment
  • Contributed to efficient workflow by promptly completing assigned tasks and assisting in daily operations.
  • Promoted patient safety through adherence to infection control protocols and proper use of equipment.
  • Participated in ongoing training opportunities to stay current on industry best practices and enhance skill set as a Medical Aide.
  • Supported healthcare team in managing appointments, coordinating schedules, and processing paperwork for optimal organization and time management.
  • Monitored vital signs regularly for early detection of changes or potential complications requiring intervention from the healthcare team.
  • Fostered strong relationships with patients'' families to gather essential information about their loved ones'' conditions.

Med-aide

Mcloughlin place
03.2014 - 08.2014
  • Assist the licensed nurse (RN) in providing safe and ethical care for clients-that is, administering prescribed drugs (also called medications) and completing other delegated nursing tasks allowed by state law, also with making doctor appointmentAssist the licensed nurse (RN) in providing safe and ethical care for clients-that is, administering prescribed drugs (also called medications) and completing other delegated nursing tasks allowed by state law, also with making doctor appointment
  • Contributed to efficient workflow by promptly completing assigned tasks and assisting in daily operations.
  • Promoted patient safety through adherence to infection control protocols and proper use of equipment.
  • Participated in ongoing training opportunities to stay current on industry best practices and enhance skill set as a Medical Aide.
  • Supported healthcare team in managing appointments, coordinating schedules, and processing paperwork for optimal organization and time management.
  • Monitored vital signs regularly for early detection of changes or potential complications requiring intervention from the healthcare team.
  • Fostered strong relationships with patients'' families to gather essential information about their loved ones'' conditions.

Caregiver

Evergreen court
04.2013 - 02.2014
  • Helps with there activities of daily living which include using the toilet, bathing, and washing, personal hygiene, dressing, serving food and collecting food trays, and with any other assistance they might need provided by their service planCaretaker work in the home and help their clients with daily activities, such as bathing and bathroom functions, feeding, grooming, taking medication, and some housework
  • Caregiver help clients make and keep appointments with doctors, provide or arrange transportation and serve as a companion for their clients
  • Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
  • Remained alert to problems or health issues of clients and competently responded.
  • Developed strong relationships with residents and families, fostering trust and open communication.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
  • Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
  • Assisted in the planning and execution of recreational events for residents, promoting social engagement and wellbeing.
  • Organized transportation for residents to appointments, improving access to essential services.
  • Managed medication schedules for residents to ensure timely and accurate administration.
  • Developed personalized care plans, addressing unique needs of each resident.
  • Increased resident satisfaction, listening to feedback and making necessary adjustments.
  • Maintained safe and clean environment, ensuring compliance with health and safety standards.

Cashier

Plaid pantry
12.2012 - 06.2013
  • Receive payment by cash, debit/credit cards, food stamps/cash assistance, lottery ticket's, and scratches ticket's, Issue receipts.
  • Count money in cash drawers at the beginning/End of shifts to ensure that amounts are correct
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Cashier

Plaid pantry
08.2010 - 12.2011
  • Receive payment by cash, debit/credit cards, food stamps/cash assistance, lottery ticket's, and scratches ticket's, Issue receipts.
  • Count money in cash drawers at the beginning/End of shifts to ensure that amounts are correct
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

GED -

Online College
06-2010

No Degree -

Molalla High School
03-2007

Skills

  • Service improvements
  • Product assortment
  • Operational efficiency
  • Inventory management
  • Order fulfillment
  • Team training and development
  • Workflow coordination

Timeline

General Merchandise Manager

Safeway
10.2024 - Current

Lead

SAS Retail Services
01.2023 - 10.2024

Metal Finishier

Orchid
07.2017 - 12.2017

Cashier

Dedes deli's
08.2016 - 07.2017

Activities director

Evergreen court
09.2015 - 03.2016

Care taker

In home care
05.2015 - 10.2017

Med-aide

Pheasant Pointe
09.2014 - 01.2015

Med-aide

Mcloughlin place
03.2014 - 08.2014

Caregiver

Evergreen court
04.2013 - 02.2014

Cashier

Plaid pantry
12.2012 - 06.2013

Cashier

Plaid pantry
08.2010 - 12.2011

GED -

Online College

No Degree -

Molalla High School

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Britiney Thomas