BRITINI BRINSON
St Louis,MO
Summary
Dedicated and self-motivated Healthcare Analyst and Data Specialist, with experience providing key leadership and direction in client engagement, data management, and complex administrative support. Proven record of collaborating with internal departments and teams to streamline operations and ensure high levels of client satisfaction. Demonstrates strong analytical and problem-solving skills, making competent decisions based on historical data and forecasting. Capable of meeting deadlines and prioritizing assignments to best support organizational goals and objectives. Able to work remotely from a home office environment.
Overview
10
10
years of professional experience
Work History
Education Assistant
Saint Louis Community College
08.2023 - Current
- Serves as a support person to 3-5 students with disabilities performing such duties as note taking, lab assistance, reader/writer in the classroom or test setting.
- Comprehend and synthesize course material in a clear and effective manner in order to create quality course notes.
- Maintains regular communication with Access Office to report any student-related needs, as it pertains the academic environment.
Case Management Lead Analyst
Cigna
10.2020 - 11.2022
- Conducting thorough assessments of clients' mental health needs and challenges.
- Collaborating with healthcare providers, social services agencies, and community organizations to expand resource networks.
- Maintaining up-to-date knowledge of local and national mental health resources and services.
- Ensuring confidentiality and ethical standards in all client interactions.
Claims Analyst
Centene Corporation
05.2018 - 03.2020
- Processed insurance component of patient's obligation using third-party claims processing and payment rules; worked with employers, insurance companies, and labs to resolve account or payment issues
- Navigate computerized systems to gather and research information, ensuring clients receive complete and accurate resolutions
- Worked cross-functionally with internal teams to minimize loss throughout claims review and processing
- Resolved cases in compliance with industry regulations and procedures, integrity levels of departmental case management systems, and internal financial controls
- Played a key role in developing and implementing 10 new workflows when the office acquired new Medicaid and Medicare states
Office Assistant Internship
A Mother's Touch
10.2016 - 04.2018
- Reviewed 50 employee time data as well as their associated statements of earnings and deductions, analyzing data and compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages
- Supported front office staff by reading and analyzing incoming memos, submissions, reports, and correspondence to determine their significance and plan their distribution
- Compiled accounting reports, statements and summaries covering monthly, quarterly, and yearly payroll information
- Handled high volumes of inbound phone calls via multi-lined phone system, answering client questions, scheduling appointments, and recording/delivering messages for team members.
Student Assistant & Supplemental Instruction Lead
St. Louis Community College
08.2014 - 05.2016
- Facilitated student development by conducting assessments and analyzing work, offering recommendations and enhancements for 15-20 students
- Counseled and tutored students to help them discover their strengths, how to improve their weaknesses, and to set goals
- Supported advisors with facilitating the New Student Registration Workshop
- Handled administrative duties to record student progress, including data-entry, report analysis, and document creation.
Education
Master of Science - Healthcare Informatics
University of Illinois At Chicago
Chicago, IL05.2026
Bachelor of Science - Health Care Management
Harris-Stowe State University, Anheuser-Busch School of Business
Saint Louis, MO05.2019
Associate of Arts - Teaching
St. Louis Community College
Saint Louis, MO05.2016
Skills
- Planning & Organization
- Adaptable & Flexible
- Patient Accounts
- Medical Terminology
- Data Entry & Analysis
- Process Improvement
- Microsoft Office Suite
- Claims Processing
- Creativity and Innovation
President of the American College of Health Administration Student Affiliate at HSSU
President August 2018-May 2019
Timeline
Education Assistant
Saint Louis Community College
08.2023 - Current
Case Management Lead Analyst
Cigna
10.2020 - 11.2022
Claims Analyst
Centene Corporation
05.2018 - 03.2020
Office Assistant Internship
A Mother's Touch
10.2016 - 04.2018
Student Assistant & Supplemental Instruction Lead
St. Louis Community College
08.2014 - 05.2016
Master of Science - Healthcare Informatics
University of Illinois At Chicago
Bachelor of Science - Health Care Management
Harris-Stowe State University, Anheuser-Busch School of Business
Associate of Arts - Teaching
St. Louis Community College
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