Summary
Overview
Work History
Education
Skills
Timeline
Generic

Britiska Mccain

Grayson,GA

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2026
2026
years of professional experience

Work History

Assembly Line Technician

Briggs & Stratton
11.2023 - Current
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Followed outlined specifications to implement assembly plans.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Operated various types of machinery, demonstrating versatility and adaptability within the manufacturing environment.
  • Enhanced production efficiency by implementing lean manufacturing principles and optimizing assembly line processes.
  • Managed time effectively to meet or exceed daily production goals while maintaining high-quality output.
  • Ensured safety by adhering to regulations and policies related to hazardous environments.
  • Conducted inventory management duties, ensuring adequate supplies were available for uninterrupted production operations.
  • Reduced downtime during shift changes by effectively communicating job status updates to incoming technicians.
  • Collaborated with team members to consistently meet or exceed production targets without compromising on quality standards.
  • Minimized errors through rigorous attention to detail when assembling components according to specifications.

Quality Assurance Technician

Tyson foods
04 2018 - 04 2021
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Assisted in external audits, showcasing company''s commitment to maintaining high-quality standards throughout its operations.
  • Conducted routine internal audits, ensuring that all departments adhered to established company policies and procedures related to product quality.
  • Developed quality assurance plans by conducting hazard analyses, identifying critical control points and establishing critical limits.
  • Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
  • Adjusted, repaired and replaced defective parts and materials.
  • Analyzed test data to determine performance and reliability of materials

Benefits Verification Specialist

CVS Specialty Pharmacy
05 2021 - 08 2023
  • Developed training materials for newly hired Benefits Verification Specialists, enhancing team productivity levels.
  • Ensured timely reimbursements by proactively identifying potential issues that could delay claim processing and addressing them before submission.
  • Supported the continuous improvement of internal processes by providing feedback on existing systems and suggesting viable solutions for optimization.
  • Maintained up-to-date knowledge on industry regulations, ensuring compliance throughout all benefit verification processes.
  • Contributed to company-wide initiatives aimed at improving the quality of service delivery across departments, fostering a culture of collaboration and excellence within the organization as a whole.
  • Assisted in the development of new benefits verification procedures, ensuring a smooth transition for team members during implementation stages.
  • Assisted clients with resolving complex benefits issues, improving overall customer satisfaction.
  • Reduced manual data entry errors, implementing automated data capture and reconciliation tools.
  • Maintained accurate financial records through diligent data entry and reconciliation of account discrepancies.
  • Assisted with developing data entry processes.
  • Expedited invoice processing with efficient data entry techniques, reducing payment delays significantly.

Medical Representative

Blue Cross Blue Shield of Florida
09.2016 - 05.2019
  • Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
  • Implemented feedback mechanisms to improve customer satisfaction and retention.
  • Assisted physicians with patient education efforts, providing resources and support as needed.
  • Provided exceptional customer service throughout the entire sales process, fostering loyalty among clients and repeat business opportunities.
  • Leveraged strong communication skills to present complex medical information in an easily digestible manner for diverse audiences.
  • Monitored inventory levels proactively, mitigating potential shortages or surpluses before they impacted operations or customer satisfaction.
  • Implemented effective follow-up protocols, ensuring timely responses to customer inquiries and concerns.
  • Streamlined order and delivery process for clients, resulting in improved service efficiency.
  • Resolved order issues efficiently and enhanced customer satisfaction ratings.
  • Reconciled billing discrepancies with regulatory agencies and finance department.
  • Used Software to maintain company database with essential account and sales information.

Education

Associates - Information And Communication Technology

Southern New Hampshire University
Hooksett, NH

Diploma - Esthetics

Georgia career institute
Conyers Ga
12.2024

Diploma -

Mitchell county high school
Camilla ga
06.2011

Skills

  • Strategic planning
  • Testing procedures
  • Quality assurance requirements
  • Documentation expertise
  • Materials inspection
  • Correction action planning
  • Sampling
  • Documentation skills
  • Defect monitoring
  • Work order processing
  • Skilled at maintaining records
  • Experience working assembly line
  • Teamwork and collaboration
  • Problem-solving
  • Teamwork
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Team communication and collaboration
  • Critical thinking
  • Decision-making
  • Data entry
  • Task prioritization
  • Self motivation
  • Analytical thinking
  • Deadline management
  • Computer literacy
  • Goal setting

Timeline

Assembly Line Technician

Briggs & Stratton
11.2023 - Current

Medical Representative

Blue Cross Blue Shield of Florida
09.2016 - 05.2019

Diploma - Esthetics

Georgia career institute

Diploma -

Mitchell county high school

Quality Assurance Technician

Tyson foods
04 2018 - 04 2021

Benefits Verification Specialist

CVS Specialty Pharmacy
05 2021 - 08 2023

Associates - Information And Communication Technology

Southern New Hampshire University

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