Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Assistant Candy Store Manager
Velma's Candy
05.2021 - Current
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Trained new employees on proper protocols and customer service standards.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Prepared and placed hand crafted candies and products in display counter to catch shopper's eye and boost sales.
Increased through suggestive selling of promotional items.
Reviewed pricing and ordered candy ingredients, and supplies.
Processed payments for credit and debit cards and returned proper change for cash transactions
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings
Inventory Technician
Jennings American Legion Hospital
05.2018 - 04.2019
Developed and implemented inventory management strategies for improved stock flow.
Verified incoming products and checked delivery totals to keep system records current and accurate.
Unloaded shipments, reviewed merchandise, and tracked paperwork.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
Retail Sales Associate
Cato's Fashion
09.2017 - 05.2018
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Used POS system to process sales, returns, online orders, and gift card activations.
Managed cash register after end of shift to balance and record accurate transactions.
Rocket Fizz Team Members and Supervisors at Rocket Fizz Soda Pop and Candy ShopRocket Fizz Team Members and Supervisors at Rocket Fizz Soda Pop and Candy Shop