Britnee Barton

• Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
• Provided support to staff daily to improve office efficiencies.
• Addressed and remedied all patient or team member concerns.
• Provided supervision and management to team of support personnel.
• Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
• Boosted staff morale by offering constructive feedback and specific direction.
• Developed and implemented strategies to improve patient access, satisfaction and care quality.
• Supervised team of 25 office personnel.
• Completed and delivered all staff annual reviews.
• Oversaw budgeting and financial reporting.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.

· Dental Assistant to Assistant Managing Dentist.
· Proficient in all 4-handed dentistry procedures, digital x-rays, Axium dental software, maintaining patient records & lab cases.
· Front office duties- payments, consultations, filing, answering incoming calls, scheduling.
· Built a loyal patient following through strong partnerships throughout the community.
· Safety and Infection Control Coordinator– training, monthly staff meetings, monthly inspections of office,
waterline testing, address safety concerns and recommendations.
· Develop & implement training for all clinical staff, new employee onboarding.
· Budget forecasting & management, patient concern management through Everest software, employee management through UKG/Kronos timekeeping.

· Lead dental assistant trainer.
· Dental assistant to director of dental operations, and safety and infection control coordinator.
· Worked community dental healthcare, in addition to inmate, mental illness, and the unhoused, to provide affordable and compassionate care.
· Prepared operatories for procedures with efficient 4-handed dentistry.
· Expose and processed dental X-rays.
· Maintained patient records and lab equipment.
· Sterilization and processing of dental instruments.