Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Britnee Bulter

Lanham,MD

Summary

Personable administrative professional dedicated to cultivating positive client, staff, and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

MCS Group Inc.
Washington, DC
03.2022 - Current
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Created travel arrangements for senior managers according to their requirements.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Managed database systems containing customer contact information.
  • Monitored progress on projects assigned by upper management.
  • Developed project plans for various tasks assigned by upper management.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.

Human Resources Assistant

Value City Funiture
Clinton, MA
06.2021 - 06.2023
  • Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
  • Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
  • Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
  • Prepared job postings for open positions on the company website and other job boards.
  • Developed recruitment strategies to attract qualified candidates for open positions.
  • Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions.
  • Managed employee relations issues including grievances, complaints, and disputes as needed.
  • Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
  • Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates.
  • Participated in job fairs and other recruitment events to source potential candidates.
  • Advised managers on best practices related to performance management processes.
  • Processed paperwork associated with personnel transactions such as promotions or terminations.
  • Monitored timekeeping records for accuracy and completeness.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Partnered with HR on creative strategies for talent acquisition processes and procedures while researching market trends.

Administrative Assistant Associate

Lesco Industries
Arlington, VA
05.2019 - 05.2021
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
  • Managed confidential information and maintaining strict confidentiality at all times.
  • Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
  • Researched potential vendors to identify cost savings opportunities related to office supplies or services.
  • Analyzed existing workflows within departments in order to identify areas where improvements could be made.
  • Managed purchase requisitions and approvals for all department equipment and supplies.
  • Collaborated with project and department leaders to develop and implement improvements to operational efficiency.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.

Education

Bachelor of Science - Human Resources Management

University of Maryland - College Park
College Park, MD

Skills

  • Invoice Processing
  • Reception Oversight
  • Appointment Scheduling
  • Travel Coordination
  • Office Administration
  • Clerical Support
  • Presentation Design
  • Proposal Writing
  • Research
  • Report Writing
  • Information Security
  • Confidential Document Control
  • Meeting Planning
  • Database Management
  • Human Resources Management (HRM)
  • Patient Care Advocacy

Affiliations

Coordinating and scheduling meetings, conference calls, and travel arrangements - Drafting, proofreading, and editing documents, reports, memos, and presentations.

Assisting with HR administrative tasks such as onboarding and offboarding employees, managing employee files, and maintaining HR databases

References

References available upon request.

Timeline

Administrative Assistant

MCS Group Inc.
03.2022 - Current

Human Resources Assistant

Value City Funiture
06.2021 - 06.2023

Administrative Assistant Associate

Lesco Industries
05.2019 - 05.2021

Bachelor of Science - Human Resources Management

University of Maryland - College Park
Britnee Bulter