Summary
Overview
Work History
Education
Skills
Timeline
Generic

Britnee Lee

Buffalo

Summary

Energetic and compassionate individual with strong interpersonal and organizational skills. Possesses solid understanding of patient care coordination and demonstrates proficiency in communication and problem-solving. Committed to making positive impact on patient outcomes and enhancing efficiency of care delivery.

Overview

9
9
years of professional experience

Work History

Care Coordinator

CinqCare
04.2022 - Current
  • Managed a caseload of60 clients, conducting needs assessments, developing individualized care plans, and coordinating services to address a range of social, emotional, and financial needs
  • Established strong relationships with clients, fostering trust and promoting a supportive environment
  • Coordinated with healthcare providers, social service agencies, and community organizations to ensure comprehensive support for clients
  • Maintained detailed and accurate case records, ensuring compliance with all regulatory requirements and confidentiality standards

Direct Support Assistant

Western New York DDSO
06.2016 - Current
  • Accompany individuals to medical appointments and follow up on healthcare recommendations
  • Maintained accurate and timely documentation of all client interactions and progress
  • Foster social interaction and build relationships within the community
  • Communicate effectively with team members, healthcare providers, and family members

Patient Service Representative

General Physicians
11.2020 - 04.2022
  • Took copayments and compiled daily financial records.
  • Streamlined appointment scheduling for increased patient convenience and reduced wait times.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Verified insurance eligibility and coverage for patients.

Education

High School Diploma -

Bennett High School
Buffalo, NY
06.2007

Skills

  • Client Advocacy
  • Medical terminology
  • Case management
  • Documentation
  • Patient education
  • Organizational skills
  • Care Planning
  • Community Outreach
  • Strong Communication
  • Problem-Solving
  • Empathy and Compassion

Timeline

Care Coordinator

CinqCare
04.2022 - Current

Patient Service Representative

General Physicians
11.2020 - 04.2022

Direct Support Assistant

Western New York DDSO
06.2016 - Current

High School Diploma -

Bennett High School

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Britnee Lee