Summary
Overview
Work History
Skills
Timeline
Generic
BRITNEE LORENC

BRITNEE LORENC

San Antonio

Summary

I have worked with small business owners handling admin work and social media content. I was in communication with clients and handled calendars, scheduling, emails, packing/shipping of materials to event venues, invoices, and many other administrative tasks. I also created content in Canva for social media posts and stirred engagement by connecting with both followers and others across Instagram. I also have done transcription work for the past 10-plus years. After so many years of working remotely, I have perfected my time management and ability to meet deadlines.

Overview

12
12
years of professional experience

Work History

Transcriber

Rev
01.2018 - Current
  • Listened to recorded dictation and transcribed information using internal software
  • Adapted swiftly to different industry terminologies through research on subject matters before beginning each transcription assignment
  • Increased capacity for high-volume projects by mastering the use of foot pedals, headphones, and other essential transcription equipment
  • Contributed to company growth through exceptional performance, leading to an increase in repeat clients and positive referrals
  • Demonstrated flexibility while transcribing various types of content including interviews, meetings, conferences, podcasts, webinars, speeches, etc
  • Delivered timely results by consistently meeting or exceeding project deadlines in a fast-paced work environment
  • Demonstrated strong work ethics by maintaining a reliable and punctual record, ensuring deadlines were consistently met for all projects assigned

Account Operations

Lead Through Strengths
09.2023 - 01.2025
  • Managed high-profile accounts, ensuring seamless delivery of services and maintaining strong client relationships
  • Handled calendars, scheduling, emails, packing/shipping of materials to event venues, invoices, and many other administrative tasks
  • Participated in and helped manage Zoom workshops and trainings, as well as follow-up support with resources and additional questions
  • Worked together with a team and communicated diligently to make sure we all aligned with the goals necessary for a successful event
  • Increased revenue growth by identifying new business opportunities and expanding existing client relationships
  • Enhanced customer satisfaction by providing timely and accurate responses to inquiries and concerns

Communications and Social Media Manager

Tailored Consulting
06.2023 - 01.2025
  • Managed social media account and content
  • Created content for social media posts for Instagram account using Canva
  • Responsible for email marketing and generating new business
  • Created visually appealing marketing materials, enhancing brand image and attracting new clients
  • Oversaw social media presence and aligned posts to include branding and trending ideas
  • Cultivated strong corporate image and identity with clear branding

Transcriber

Hired Hand
05.2013 - 11.2024
  • Listened to recorded dictation and transcribed information using Express Scribe
  • Adapted swiftly to different industry terminologies through research on subject matters before beginning each transcription assignment
  • Increased capacity for high-volume projects by mastering the use of foot pedals, headphones, and other essential transcription equipment
  • Enhanced comprehension of diverse accents and dialects through consistent exposure to various speakers, allowing for more accurate transcriptions in multicultural contexts
  • Contributed to company growth through exceptional performance, leading to an increase in repeat clients and positive referrals
  • Consistently upheld excellent customer satisfaction ratings due to meticulous attention to detail in producing clean transcripts that meet or exceed client expectations
  • Demonstrated flexibility while transcribing various types of content including interviews, meetings, conferences, podcasts, webinars, speeches—resulting in diverse portfolio experience
  • Delivered timely results by consistently meeting or exceeding project deadlines in a fast-paced work environment
  • Maintained strict adherence to client confidentiality

Skills

  • CRM
  • APAR
  • SEO CONTENT UTILIZATION
  • CLIENT RELATIONS
  • PRODUCT DELIVERY/SERVICES
  • CREATED & DEVELOPED SOCIAL MEDIA PRESENCE
  • CONTENT EDITOR
  • FAMILIAR WITH DROPBOX, AIRTABLE, GOOGLE DRIVE, CANVA, COUPA, QUICKBOOKS

Timeline

Account Operations

Lead Through Strengths
09.2023 - 01.2025

Communications and Social Media Manager

Tailored Consulting
06.2023 - 01.2025

Transcriber

Rev
01.2018 - Current

Transcriber

Hired Hand
05.2013 - 11.2024

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