Britnee Pierre
Katy,TX
Summary
Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service. Skilled Kitchen Manager knowledgeable about best practices, safe food handling and inventory management.
Overview
14
14
years of professional experience
Work History
Kitchen Manager
Halfshells
Katy, TX
05.2021 - Current
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Assistant Sous Chef
Hyatt Regency
Frisco, TX
06.2017 - 03.2021
- Acted as head chef when required to maintain continuity of service and quality.
- Planned and directed high-volume food preparation in fast-paced environment.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Modernized work processes to reduce guest wait times and boost daily output.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Mentored kitchen staff to prepare each for demanding roles.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Maintained up-to-date knowledge of current culinary trends and techniques.
- Monitored food and labor costs to verify budget targets were met.
- Collaborated with staff members to create meals for large banquets.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Coordinated with vendors to order supplies and maintain high quality standards.
- Led daily staff meetings to communicate expectations and review safety procedures.
Restaurant Manager
Cotton Patch
Lewisville, TX
02.2014 - 05.2017
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Assisted in development and implementation of new menus to offer variety and options to customers.
Assistant Kitchen Manager
Cheesecake Factory Inc
Southlake
07.2009 - 01.2014
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
High School Diploma -
Siatech Academy South
Oceanside, CAAssociate of Arts - Culinary Science
The Art Institute
Houston, TX03.2024
Skills
- Inventory Management
- Purchasing
- Product Rotation
- Workflow Planning
- Food Preparation
- Plating
- Customer Service
- Cost Control
- Menu Memorization
- Employee Scheduling
- Staff Management
- Operations Management
- Recruitment
- Schedule Coordination
- Customer Engagement
- Menu Development
- Business Operations Expertise
- Kitchen Equipment Operation and Maintenance
- Pre-Shift Walk-Through
- Recipes and Menu Planning
- Supervisory Skills
- Adaptable
- Passion for Customer Satisfaction
- Order Delivery Practices
- Point of Sale (POS) System Operation
Timeline
Kitchen Manager
Halfshells
05.2021 - Current
Assistant Sous Chef
Hyatt Regency
06.2017 - 03.2021
Restaurant Manager
Cotton Patch
02.2014 - 05.2017
Assistant Kitchen Manager
Cheesecake Factory Inc
07.2009 - 01.2014
High School Diploma -
Siatech Academy South
Associate of Arts - Culinary Science
The Art Institute