Britnee Villarreal
Pampa,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Maintenance Technician 10/20
Texas Department Of Criminal Justice
09.2024 - Current
- Followed safety protocols to minimize workplace accidents.
- Followed work orders and specifications for equipment replacement, repair, or maintenance.
- Performed preventive maintenance such as plumbing, and electrical.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Supervised and help my crew complete daily work orders and tasks.
Counsel Substitute 2
Texas Department Of Criminal Justice
02.2021 - 08.2024
- Was an advocate and helped inmates during major disciplinaries, also helped them with their grievance process.
- Learned how to do investigations and find documentary evidence to help them during their hearing.
- learned and continued to learn policy as it adapted to new things within the system.
- kept a very organized record keeping system.
Inmate Records Clerk
Texas Department Of Criminal Justice
01.2018 - 01.2021
- Demonstrated flexibility and adaptability by adjusting to changing priorities and deadlines while maintaining high-quality work standards.
- Ensured timely release of inmates with accurate sentence calculations and proper documentation.
- Managed records retention schedules in accordance with state guidelines, ensuring timely destruction or archiving of files as necessary.
- Enhanced the accuracy of inmate records by meticulously reviewing and updating information in the database.
- Maintained confidentiality and security of sensitive documents, following strict protocols to protect personal information.
Correctional Officer
Texas Department Of Criminal Justice
03.2009 - 06.2010
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Clerk
City Of Pampa City Hall
09.2005 - 05.2006
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Education
GED -
Clarendon College
Pampa, TXSkills
- Problem-solving
- Document/Records management
- Filing systems
- Administrative support
- Microsoft office (Excel, Word, Powerpoint and Outlook)
- Multitasking Abilities
- Organizational skills
Timeline
Maintenance Technician 10/20
Texas Department Of Criminal Justice
09.2024 - Current
Counsel Substitute 2
Texas Department Of Criminal Justice
02.2021 - 08.2024
Inmate Records Clerk
Texas Department Of Criminal Justice
01.2018 - 01.2021
Correctional Officer
Texas Department Of Criminal Justice
03.2009 - 06.2010
Clerk
City Of Pampa City Hall
09.2005 - 05.2006
GED -
Clarendon College