Summary
Overview
Work History
Education
Skills
Timeline
Generic
Britney Anansa

Britney Anansa

Seminole,FL

Summary

Dynamic sales professional with a proven track record at Dayton Andrews, excelling in customer relationship management and strategic selling. Adept at negotiating deals and upselling services, I consistently drive revenue growth while fostering strong client connections. My expertise in product knowledge and effective communication strategies enhances customer satisfaction and loyalty.

Overview

10
10
years of professional experience

Work History

Sales Advisor

Dayton Andrews
Saint Petersburg, FL
02.2025 - Current
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Developed key customer relationships to increase sales.
  • Negotiated deals and handled complaints or objections.
  • Developed relationships with new and existing clients through contact management systems.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
  • Answered requests and concerns with friendly and knowledgeable service.
  • Assisted customers with product inquiries and recommendations.

Communications Supervisor

Metro by T-Mobile
Largo, Florida
01.2024 - 01.2025
  • Supervised daily operations of the communications department.
  • Monitored feedback from customers to improve communication efforts.
  • Created reports on communication performance metrics to track success against goals.
  • Monitored emerging trends in digital communications technologies to ensure that content is current and up-to-date.
  • Developed and implemented effective internal communications strategies to ensure timely delivery of key messages.
  • Maintained relationships with external vendors such as printers, photographers, videographers.
  • Directed the design and production of promotional materials such as flyers and posters.

Front House Hospitality Manager

Axis Alley
New Port, KY
01.2016 - 12.2023
  • Managed daily operations and guest services for a vibrant entertainment venue.
  • Assisted in budgeting and inventory management for various hospitality needs.
  • Organized and managed staff schedules, ensuring adequate coverage for all shifts.
  • Trained new employees on proper hospitality protocols according to company guidelines.
  • Conducted regular meetings with management team to discuss operational issues, review goals, and develop strategies for improvement.
  • Created detailed reports on occupancy levels, revenue statistics, customer feedback.
  • Implemented cost control measures such as purchasing supplies in bulk or negotiating better rates from vendors.
  • Monitored sales performance against budget objectives and took appropriate action when necessary.
  • Ensured compliance with safety regulations and health codes by conducting routine inspections of facility areas.

Education

High School Diploma -

Bellevue High School
05-1998

Skills

  • Customer relationship management
  • Sales negotiation
  • Product knowledge
  • Strategic selling
  • Upselling techniques
  • Communication strategy

Timeline

Sales Advisor

Dayton Andrews
02.2025 - Current

Communications Supervisor

Metro by T-Mobile
01.2024 - 01.2025

Front House Hospitality Manager

Axis Alley
01.2016 - 12.2023

High School Diploma -

Bellevue High School

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