Britney Arreola
Sunnyvale,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Boba Barista
Bober Tea & Coffee
01.2023 - Current
- Greeted customers and answered questions about menu items
- Communicated effectively with team members regarding work schedules and customer needs
- Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils
- Recommended products based on solid understanding of individual customer needs and preferences.
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Restocked supplies such as straws, cups, and napkins for the barista station
- Prepared hot and cold drinks according to customer specifications
- Assisted customers with customizing their drinks with toppings like tapioca pearls or jellies
- Received orders via phone or online platforms for pickup or delivery services
- Verified that all equipment was functioning properly prior to opening shift
- Completed daily paperwork such as sales reports and inventory tracking logs
- Provided excellent customer service by addressing customer inquiries promptly and professionally
- Followed health, safety and sanitation guidelines to pass state inspections
- Maintained calm demeanor during high-volume periods and special events.
Lifeguard
California's Great America
05.2023 - 09.2023
- Enforced all safety regulations and posted rules for patrons
- Monitored swimmers to ensure safety in the pool area
- Watched over swimmers to respond quickly to distress situations
- Performed emergency rescues when necessary
- Maintained constant surveillance of patrons in the swimming area at all times
- Cautioned swimmers regarding unsafe practices and safety hazards
- Participated in monthly training courses to stay up-to-date in water rescue techniques
- Identified emergency situations or potential drownings and entered water for lifesaving measures
- Instructed patrons on proper use of diving boards, slides, ladders
- Observed sections of assigned water zone of responsibility.
Education
High School Diploma -
Fremont High School
Sunnyvale, CA06.2024
Skills
- Strong Work Ethic
- Interpersonal Skills Development
- Efficient Time Management
- Exceptional Customer Service
- Solid Problem Solver
- Team Leadership
- Positive and Professional
- Staff Training
- Friendly and Outgoing
- Active Listener
- Inventory Management
- Opening and Closing Duties
- Task Delegation
- Schedule Management
- Organizational abilities
- Hospitality service expertise
- Positive Attitude Display
Activities
- Love to read
- Enjoy working out
- Baking
- Volunteering with my community
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lifeguard
California's Great America
05.2023 - 09.2023
Boba Barista
Bober Tea & Coffee
01.2023 - Current
High School Diploma -
Fremont High School
Similar Profiles
Jarren SengJarren Seng
Team Member at Bober TeaTeam Member at Bober Tea
Emily OteroEmily Otero
Employee at Mochi Dough And Bober TeaEmployee at Mochi Dough And Bober Tea
Chloe TanChloe Tan
Boba Barista at Bober TeaBoba Barista at Bober Tea