Britney Bennight
Little River,TX
Summary
Driven Assistant Manager with proven track record at Chick-fil-A, excelling in customer relations and money handling. Enhanced operational efficiency and team motivation, achieving significant improvements in employee performance and customer satisfaction. Expert in organizational skills and problem-solving, adept at multitasking and decision-making to exceed business goals.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Chick-fil-A
05.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Rogers High School
Rogers, TX05.2021
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Time Management
- Organizational Skills
- Multitasking
- Problem-Solving
- Decision-Making
Timeline
Assistant Manager
Chick-fil-A
05.2021 - Current
High School Diploma -
Rogers High School
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