Dynamic Property Manager with extensive experience at Shires Housing, excelling in tenant relations and debt control. Proven track record in maintaining compliance and implementing preventive maintenance strategies. Skilled multi-tasker adept at resolving disputes and enhancing tenant satisfaction while ensuring timely rent collection and minimizing unit vacancies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Property Manager
Shires Housing
06.2023 - Current
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Coordinated with legal counsel to resolve tenant disputes.
Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Conducted regular inspections of both interior and exterior of properties for damage.
Kept properties in compliance with local, state, and federal regulations.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Delivered emergency 24-hour on-call service for tenants on building issues.
Supervised employee performance, preventive maintenance, and safety.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Established team priorities, maintained schedules and monitored performance.
Paralegal
K. James Malady III Attorney at Law
05.2015 - 06.2023
Prepared legal briefs, motions, and pleadings.
Conducted detailed client intakes and entered information into company database.
Conferred with clients and other involved parties to gather and track case information.
Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Helped attorney prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
Edited and proofread legal documents to verify accuracy.
Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Revised and finalized letters, briefs, and memos.
Researched statutes, decisions, legal articles, and codes.
Created weekly, monthly, and quarterly expense reports.
Produced legal documents such as briefs, pleadings and appeals.
Attended court hearings and depositions to take notes and document proceedings.
Wrote and filed pleadings with Civil court on schedule to maximize case success.
Receiver
Shaws
06.2012 - 06.2015
Double checked records, daily reports, and inventory transactions to identify and correct variances.
Unloaded pallets and deliveries and organized products in warehouse.
Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
Compared shipping orders and invoices against contents received to verify accuracy.
Kept work areas clean, safe, and organized.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Inspected merchandise and sent damaged pieces for repair before shipment.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Communicated with vendors and suppliers to verify timely delivery of goods.
Education
No Degree - Paralegal Studies
Bryant And Stratton College
Getzville, NY
Skills
Tenant relations
Work order monitoring
Debt control
Maintenance scheduling
Unit vacancies
Multi-family property management
Rent collection
Skilled multi-tasker
Fair housing mandates
Eviction notices
Preventive Maintenance
Administrative support
Certification
Certificate of Inspection, Repair and Cleaning Practices