Britney Brown

• Assisting children with daily living needs to maintain care, lesson learning, self-esteem, and exercising.
• Assisting with dressing guidance, grooming, playtime and homework.
• Preparing nutritional meals.

• Engaged with customers on room requirements and amenities to promote overall satisfaction.
• Hand-dusted and wiped down furniture, fixtures, and window sills, baseboards, etc. to keep areas clean and comfortable.
• Expert kitchen and bathroom cleanings.
• Sorted, laundered and put away various laundry items.
• Polished fixtures to achieve professional shine and appearance.
• Sweep, mop and vacuum all floors, rugs and carpeted areas.
• Window cleaning.
• Maintained clean and comfortable environments.

• Assisted resident with daily living needs to maintain self-esteem and general wellness.
• Prepared nutritional meals for health and provided medication reminders.
• Provided safe mobility support to help resident move around personal and public spaces.
• Recognized and reported abnormalities or changes in residents' health status to home nurses.
• Supported daily hygiene needs of resident by assisting with bathing, dressing, dental care and personal grooming.
• Assisted with daily living activities, running errands, and household chores, keeping bedding and clothing remaining clean.
• Provided compassionate and patient-focused care to cultivate well-being.
• Guided resident to restroom to support relief requirements.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

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• Organized and restock racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Provided positive first impressions to welcome existing, new, and potential customers. Engagement with customers building rapport and loyalty.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.

• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Assisted development and implementation of new administrative procedures.
• Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Transcribed and organized information to assist in preparing speeches and presentations.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Greeted new customers, discussed specials, and took drink orders.
• Used cash registers and credit card machines to cash out customers.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Bussed and reset tables to keep dining room and work areas clean.
• Trained new waitstaff on proper food handling, customer service, drink making and safety procedures.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

• Improved patient well-being by providing compassionate and attentive personal care.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
• Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.