Britney Burleson
Graford,Tx
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IDD Services Coordination
Pecan Valley Centers
01.2022 - Current
- As a developmental disabilities service coordinator, I oversee service delivery to individuals with developmental or intellectual disabilities
- I would make referrals and set appointments with providers to ensure they administer necessary services such as medical, habilitation, social, and educational support
- Duties involved monitoring the effectiveness of the provided services.
- Improved client satisfaction by effectively identifying and addressing individual needs through personalized service plans.
- Enhanced team collaboration for better support to individuals with developmental disabilities by fostering strong relationships among staff members and families.
- I would also coordinate an individual or family support plan, as well as monitor and follow up with providers and the individual to ensure they implement the programs effectively and satisfactorily
- Other responsibilities include ensuring my client’s budgets align with these services and that medical, legal, and financial needs are met
- I also visit the individual or family on-site as required by the state.
Training Specialist
Pecan Valley Centers
07.2021 - 01.2022
- As a Training Specialist, I communicate with team leads and identify the training requirements for departments and individuals within the organization
- My responsibilities include the development and building of training, as well as the management of the training platform
- I coordinate training and set education sessions for all trainers and staff.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Streamlined onboarding process for new hires, resulting in reduced time to productivity.
HR/Training specialist
Pecan Valley Centers
09.2020 - 07.2021
- As an HR/ Training Specialist, I assisted with the onboarding of new employees, conducted background checks, reference checks, and job offers.
- I assisted with new hire orientation ensuring that all new staff felt welcome.
- I assigned all new hires with training that was required for the position the employee was being hired for
- I coordinate training and set education sessions for all trainers.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
HR/Training Assistant
Pecan Valley Centers
10.2018 - 09.2020
- As an HR/ Assistant, I assisted with the onboarding of new employees and conducted background checks and reference checks
- I assisted with new hire orientation such as shopping for supplies, setting up conference rooms ensuring all hiring packets were complete
- I assisted with all training which included setting up for training, and cleaning up after training was completed.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
Administrative Office Assistance
Pecan Valley Centers
08.2018 - 10.2018
- As an Administrative Office assistant, I assist with the day-to-day operations of an office by doing tasks such as filing paperwork, answering phone calls, preparing documents for meetings, and ensuring that the facility stays clean and stocked.
- Streamlined office operations by implementing efficient organizational systems and filing procedures.
- Enhanced communication between departments by coordinating meetings and maintaining shared calendars.
- Reduced supply costs with strategic inventory management and vendor negotiations.
- Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
Education
Bachelor’s in Human Services -
Post University
05.2020
Skills
- Creativity
- Leadership
- Organization
- Problem-solving
- Teamwork
- Resource Identification
- Assessment skills
- Progress Monitoring
- Service Plan Development
Certification
CPR
PMAB
Timeline
IDD Services Coordination
Pecan Valley Centers
01.2022 - Current
Training Specialist
Pecan Valley Centers
07.2021 - 01.2022
HR/Training specialist
Pecan Valley Centers
09.2020 - 07.2021
HR/Training Assistant
Pecan Valley Centers
10.2018 - 09.2020
Administrative Office Assistance
Pecan Valley Centers
08.2018 - 10.2018
Bachelor’s in Human Services -
Post University
CPR
PMAB
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