Britney Cardenas
Behavioral Technician
Los Angeles,CA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Caring and compassionate Behavior Technician experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.
Overview
2
2
years of professional experience
Work History
Registered Behavior Technician
360 Behavioral Health
08.2022 - Current
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Facilitated family meetings to discuss client progress and behavior plans.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Supported client using principles of applied behavior analysis.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Implemented strategies to reduce anxiety and stress levels in clients.
Receptionist
Rudy's Painting
07.2021 - 07.2022
- Planned and scheduled meetings, conferences, teleconferences, and travel with employees, business partners, and outside vendors
- Answered phone promptly and directed incoming calls to correct offices.
- Maintain positive client and office relations by keeping a positive, warm, and friendly attitude
- Prepare, record, check, proofread correspondences, invoices, reports, and relevant material
- Managed multiple tasks and met time-sensitive deadlines.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Maintain inventory by monitoring stock to determine inventory level; evaluate new office products; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
- Coordination of the pick-up and delivery of materials
- Sorted, received, and distributed mail correspondence between departments and personnel.
Education
BBA -
Los Angeles Valley College
Van Nuys, CA06.2027
Skills
- Report Writing
- Organization and Efficiency
- Security Awareness
- Responding to Inquiries
- Data Entry
- Intervention Management
- Critical Thinking
- Customer Relations
- Outpatient Care
- Customer and Client Relations
- Multi-Line Telephone Systems
- Scheduling and Coordinating
- Meets Deadlines
Timeline
Registered Behavior Technician
360 Behavioral Health
08.2022 - Current
Receptionist
Rudy's Painting
07.2021 - 07.2022
BBA -
Los Angeles Valley College
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