Britney Escobar
Manassas,VA
Summary
At Myeyedr, I excelled as a Receptionist Coordinator, mastering document management and enhancing patient satisfaction through effective problem-solving. Demonstrating reliability and proficiency in Microsoft Office, I led initiatives that significantly improved office processes and staff productivity, always prioritizing confidentiality and efficient service delivery. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Receptionist Coordinator
Myeyedr
08.2020 - Current
- Managed confidential information with discretion while processing sensitive documents such as employment applications or financial records.
- Supported new employee onboarding by providing training, guidance, and resources to help them acclimate to their roles.
- Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
- Achieved strong relationships with vendors by coordinating deliveries, payments, and order tracking details accurately and professionally.
- Enhanced office efficiency by proactively identifying opportunities for improvement in processes or procedures and recommending solutions to management.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Kept high average of performance evaluations.
- Maintained personnel records and updated internal databases to support document management.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Improved employee productivity with effective time management strategies for daily tasks.
- Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Developed effective improvement plans in alignment with goals and specifications.
- Promoted a positive company image through courteous interactions with clients both over the phone or face-to-face encounters at the reception desk.
- Reduced wait times for clients by effectively directing calls to appropriate departments and personnel.
- Ensured a welcoming environment for clients by maintaining a clean and organized reception area.
Education
Highschool Diploma -
Stonewall Jackson High School
Manassas, VA06.2019
Skills
- File Organization
- Scheduling appointments
- Reception Area Maintenance
- Document Management
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Reliability
- Multitasking Abilities
- Team Leadership
- Customer Service Management
- Microsoft Office
- Phone and Email Etiquette
- Data Entry
- Database Administration
Languages
Spanish
Timeline
Receptionist Coordinator
Myeyedr
08.2020 - Current
Highschool Diploma -
Stonewall Jackson High School
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