Britney Federico
El Paso,TX
Summary
Dynamic and resilient professional with a rich background in emergency services and customer service roles, notably as a Firefighter/emtb at Emergency Services District #2. Excelled in life-saving procedures, demonstrating proficiency in medical equipment usage and fostering cooperative relationships. Enhanced customer experiences and operational efficiency at Papa’s Grocery, showcasing strong relationship-building and management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Firefighter/emtb
Emergency Services District #2
02.2024 - Current
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
Food Stocker
Papa’s Grocery
01.2020 - 06.2020
- Increased efficiency of stocking procedures through effective communication with management regarding supply needs and stock discrepancies.
- To enhance the overall shopping experience for customers.
- Optimized product visibility through strategic placement and attractive displays, driving customer interest.
- Contributed to increased sales by ensuring timely restocking of high-demand items.
Front Desk Receptionist
Diamond Resorts
01.2019 - 07.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Fire Science - Science
El Paso Community College
El Paso, TX12.2023
Skills
- Stress tolerance and resilience
- Medical equipment usage
- Vehicle extrication
- Firefighting activities
- Equipment maintenance and repair
- Fire pump operation
- Relationship building and management
- Cooperative relationships
- Patient care documentation
- Public safety and security
- Triaging
- Dispatch
- Medical team collaboration
- Public assistance and support
- First-aid and CPR
Certification
EMT BASIC
CPR CERTIFICATION
CLASS B LICENSE
Languages
Spanish
Native or Bilingual
Timeline
Firefighter/emtb
Emergency Services District #2
02.2024 - Current
Food Stocker
Papa’s Grocery
01.2020 - 06.2020
Front Desk Receptionist
Diamond Resorts
01.2019 - 07.2019
EMT BASIC
CPR CERTIFICATION
CLASS B LICENSE
Fire Science - Science
El Paso Community College
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