Britney Gomez
Fontana,CA
Summary
Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to help our team succeed. Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use. I'm a team player looking for something new, with a welcoming team. Ready to contribute in any way possible and be part of a family working towards a common goal.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeping Attendant
Kaiser Permanente
Fontana, California
07.2024 - Current
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Utilized appropriate chemicals during the sanitation process according to established policies and procedures.
- Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
Patient Service Representative
San Bernardino Advanced Imaging Radnet
San Bernardino, California
07.2023 - 01.2024
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
Behavioral Technician
Autism Spectrum Therapies
04.2023 - 07.2023
- Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.
- Observed clients by listening to concerns and recording observations, reporting mental health issues or unusual behavior to appropriate professionals.
- Devised problem-solving methods such counseling, psychotherapy and homework assignments to improve clients' quality of life.
- Teach communication skills, self-help skills, and play skills through Applied Behavioral Analysis principles
Patient Care Technician
DaVita
12.2022 - 03.2023
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
- Monitored patient vital signs, lab results and other indicators of health.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Managed 12 patients a day while supporting my team.
- Performed diagnostic tests and reported results to healthcare providers.
Cashier
Home Depot
01.2022 - 08.2022
- Used POS system to enter orders, process payments and issue receipts.
- Identified and resolved discrepancies and errors in customer accounts.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
- Approached every question or concern with calm and level-headed approach.
- Operated cash register to record transactions accurately and efficiently.
Style Consultant
Target
08.2019 - 11.2019
- Helped clients create new outfits with existing clothing and accessories.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- Built lasting relationships through personal interaction and savings incentives to preserve clientele.
Education
Associate of Science - Nursing
American Career College
Ontario, CA09.2021
Diploma - Phlebotomy
Phlebotomy Training Specialists
San Bernardino, CA09.2021
High School Diploma -
Patriot High School
Jurupa Valley 05.2018
No Degree - Nursing
Chaffey College
Rancho Cucamonga, CASkills
- Cultural Awareness
- Patient Service
- Computer Literacy
- Fast learner/ eager to learn
- Team work
- Patient Care and Monitoring
- Patient Information Collection
- Documentation
- Infection Control Standards
- Reading Comprehension
- Machine Preparation
- Customer Service and Assistance
- Critical Thinking
Certification
- Certified Phlebotomy Technician
- BLS
- LVN
Languages
Spanish
Timeline
Housekeeping Attendant
Kaiser Permanente
07.2024 - Current
Patient Service Representative
San Bernardino Advanced Imaging Radnet
07.2023 - 01.2024
Behavioral Technician
Autism Spectrum Therapies
04.2023 - 07.2023
Patient Care Technician
DaVita
12.2022 - 03.2023
Cashier
Home Depot
01.2022 - 08.2022
Style Consultant
Target
08.2019 - 11.2019
Associate of Science - Nursing
American Career College
Diploma - Phlebotomy
Phlebotomy Training Specialists
High School Diploma -
Patriot High School
No Degree - Nursing
Chaffey College