Britney Hommel
Eastlake,OH
Summary
Engaged sales associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members, and supervisors.
Overview
5
5
years of professional experience
Work History
Sales Associate
The Children's Place
07.2020 - 04.2021
- Greeted Customers upon entering the store and providing assistance.
- Provided accurate information about products, prices, and services.
- Restocked Shelves as needed to ensure sufficient inventory levels.
- Received and displayed shipments on store retail shelves upon delivery.
- Performed cashier duties such as accepting payments, issuing receipts, counting money, and giving change back.
Sales Associate
Cedar Point Amusement Park
05.2021 - 09.2021
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including doors, windows, and displays.
- Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
Office Clerk
Cedar Point Amusement Park
09.2021 - 10.2021
- Provided administrative support such as typing documents, filing paperwork, photocopying, and scanning documents.
- Answered phone calls in a professionally manner and transferred calls accordingly.
- Created spreadsheets using Microsoft excel for tracking data and creating reports.
- Received payments from customers via credit card transactions.
- Resolved customer complaints promptly and professionally.
Cashier
Giant Eagle
11.2021 - 04.2022
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Maintain cleanliness of check out area including counter tops and floors.
Front Desk Agent
Cedar Point Amusement Park
04.2022 - 08.2022
- Greeted guest upon arrival, provided customer service and checked guest in and out.
- Assisted with room reservations, changes, and cancellations,
- Answered phone calls and responded to injuries from guest or other departments in a professional manner.
- Performed administrative duties such as filing documents, and preparing correspondence.
Sales Associate
Dillards Department Store
08.2022 - 04.2023
- Greeted customers and provided excellent customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts, and counting back change.
- Unboxed new merchandise and set up visually appealing displays.
Waitress
Olive Garden Restaurant
04.2023 - 08.2024
- Greeted customers upon arrival at table, took orders, upsold products, and made recommendations.
- Ran food to guest and served their meals.
- Replenished beverages when necessary.
- Checked back with customers throughout meal service to ensure satisfaction.
- Prepared checks accurately and processed payments promptly.
Beauty Consultant
Target
08.2024 - Current
- Ability to adapt communication style to build a trusting relationship with guests and influence beauty regimens
- Ability to provide personalized beauty product and regimen recommendations through guest engagement, product training, and sampling events
- Experience in retail business fundamentals including: -, inventory management, guest shopping patterns, pricing and promotions strategies
- Knowledge in beauty products including: beauty brands, seasonal trends, cosmetics and various skincare products
- Maintained inventory levels by conducting regular stock checks and placing orders as needed, ensuring optimal product availability.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Maintained effective team member communication.
Education
High School Diploma -
North High School
Eastlake, OH05.2020
Skills
- Customer Service
- Dependable
- Hardworking
- Merchandise display
- Cash Handling
- Time Management
- Organization
- Positive and Professional
- Upselling
- Order processing
- Goal oriented
- Retail store operations
- Office Administration
- Restocking shelves
- Workplace cleanliness
Timeline
Beauty Consultant
Target
08.2024 - Current
Waitress
Olive Garden Restaurant
04.2023 - 08.2024
Sales Associate
Dillards Department Store
08.2022 - 04.2023
Front Desk Agent
Cedar Point Amusement Park
04.2022 - 08.2022
Cashier
Giant Eagle
11.2021 - 04.2022
Office Clerk
Cedar Point Amusement Park
09.2021 - 10.2021
Sales Associate
Cedar Point Amusement Park
05.2021 - 09.2021
Sales Associate
The Children's Place
07.2020 - 04.2021
High School Diploma -
North High School
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