Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Britney Hudson

Newton,AL

Summary

Pharmacy Technician with proven problem-solving skills at Bowen Pharmacy, enhancing workflow and accuracy in medication dispensing. Expert in drug inventory control and fostering team collaboration, I consistently improved customer satisfaction and operational efficiency. Committed to maintaining confidentiality and compliance while delivering exceptional service in a fast-paced environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Bowen Pharmacy
03.2015 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Administered vaccinations to patients.
  • Administered wellness screenings for insurance.

Assistant Store Manager

Rite Aide
03.2014 - 03.2015
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Shift Supervisor

Rite Aid
03.2010 - 03.2014
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Created employee work schedules.

Cashier

Rite Aid
09.2008 - 03.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

Associate Of General Studies -

Enterprise State Community College
Enterprise, AL
05.2010

High School Diploma -

Wicksburg High School
Wicksburg, AL
06.2007

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Drug inventory control
  • Stocking shelves
  • Interpreting and processing medication orders

Certification

Pharmacy Technician Online Training for Immunization

Timeline

Pharmacy Technician

Bowen Pharmacy
03.2015 - Current

Assistant Store Manager

Rite Aide
03.2014 - 03.2015

Shift Supervisor

Rite Aid
03.2010 - 03.2014

Cashier

Rite Aid
09.2008 - 03.2010

Associate Of General Studies -

Enterprise State Community College

High School Diploma -

Wicksburg High School

Similar Profiles

CREATE PROFILE
Britney Hudson