Britney Huffman
Martinsburg
Summary
Offering solid foundation in patient care principles and genuine commitment to learning and growing in healthcare environment. Brings understanding of fundamental medical practices and essential nursing skills, including patient monitoring and basic clinical procedures. Ready to use and develop these skills in a advanced patient care setting as a registered nurse.
Overview
12
12
years of professional experience
Work History
Front and Back Office Medical Assistant
Woman and Child, Pediatrics and Gynecology
03.2013 - 10.2013
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
- Enhanced the overall patient experience with friendly service at reception while managing phones lines promptly to answer inquiries or book appointments efficiently.
- Ensured proper follow-up care for patients by diligently scheduling referrals or additional tests as needed.
- Expedited insurance claim processing by accurately recording patient information and submitting necessary documentation in a timely manner.
- Streamlined patient flow by efficiently managing front and back office tasks, including scheduling appointments and maintaining records.
- Posted payments and charges to patient accounts and participated in billing processes.
- Supported effective billing practices by collecting copays, verifying insurance coverage, and resolving any discrepancies in a professional manner.
- Maintained the confidentiality of sensitive patient information by adhering to HIPAA guidelines when handling medical records and documents.
- Registered new patients and updated existing patient demographics by collecting detailed patient information.
- Assisted physicians with various procedures, improving the quality of care provided to patients throughout their visit.
Medical Receptionist
Panhandle Medical Associates
02.2002 - 01.2006
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Transcribed phone messages and relayed to appropriate personnel.
- Enhanced patient experience by maintaining clean, organized reception area.
Education
Associate of Science - Nursing-RN
Blue Ridge Community And Technical College
Martinsburg05-2025
Skills
- Medication administration
- Infection control
- Certified in CPR/AED
- Pain assessment
- Direct patient care
- Vital signs monitoring
- Compassionate communication
- Nursing assessments
- Punctual and reliable
- Strong clinical judgment
- Patient advocacy
- Patient education
- End-of-life care
- First aid and CP
Timeline
Front and Back Office Medical Assistant
Woman and Child, Pediatrics and Gynecology
03.2013 - 10.2013
Medical Receptionist
Panhandle Medical Associates
02.2002 - 01.2006
Associate of Science - Nursing-RN
Blue Ridge Community And Technical College
Similar Profiles
Pratim SharmaPratim Sharma
Senior Front Office Executive at Ovum Hospitals | Woman & Child Specialty HospitalSenior Front Office Executive at Ovum Hospitals | Woman & Child Specialty Hospital
Abha ThapaAbha Thapa
Nurse & Customer Service at Sarbottam Woman and Child HospitalNurse & Customer Service at Sarbottam Woman and Child Hospital
Karen RodriguezKaren Rodriguez
Clinical Medical Assistant at Growing Child PediatricsClinical Medical Assistant at Growing Child Pediatrics