Britney Joyner

Worked flexible schedule and extra shifts to meet business needs.

• Planned corporate annual summer and holiday events and team building-based training initiatives.
• Researched and obtained relevant course materials to achieve training objectives.
• Collected and authorized payments of guests.
• Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success
• Managed new employee orientation training process for more than 7 employees each year

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Processed 30 invoices each week and mailed documentation to clients

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Answered questions about store policies and addressed customer concerns

• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Kept building entryway glass clean and polished for professional presentation
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
• Trained new employees on departmental procedures and provide assistance in finding cleaning supplies

• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Planned, prepared, and served meals and snacks according to prescribed diets.
• Ran errands for patients, did shopping, and picked up other necessities.
• Recognized and reported abnormalities or changes in the patient's health status to case manager.
• Determining specific needs and providing most appropriate level of services for patient well-being.
• Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
• Documented residents' mental status, sleep and eating patterns in medical record books.
• Maintained clean, safe, and well-organized patient environment.
• Assisted clients with daily living need to maintain self-esteem and general wellness.
• Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff
• Transported patients via wheelchair to and from rehabilitation and daily activities
• Provided assistance in daily living activities by dressing, grooming, bathing toileting patients
• Monitored progress and documented patient health status changes to keep care team updated

• Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
• Exceeded sales goals, increased revenue, and facilitated sales.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Used consultative sales approach to understand and meet customer needs.
• Upsold and closed customer sales by driving product benefits around client needs and increased revenue to any $50 annually.

• Trained team members on cash register operation and cash handling.
• Quickly and accurately counted drawers at start and end of each shift.
• Communicated with customers and team members to solve problems.
• Operated POS cash register and equipment to collect payments.

• Boxed, labeled and transported items to support assembly operations.
• Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
• Assisted quality assurance by inspecting items and removing defective parts.
• Performed hand-finishing of final products after assembling component parts for items.
• Handled 20 calls per day to address customer inquiries and concerns

• Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
• Checked inventory and selected products from specific locations based on availability.
• It reduced fulfillment errors by using RF scanners to pick items to proper bins quickly.
• Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
• Picked up, delivered, and returned over 10 parcels daily
• Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents
• Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
• Streamlined packing procedures by keeping detailed track of over 100 pounds of tobacco daily stock packing and identifying areas for improvement

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Welcomed customers and helped determine their needs
• Provided friendly service and assistance to clients to promote customer loyalty, satisfaction, and sales
• Greeted customers entering store and responded promptly to customer needs.
• Tallied cash drawer at beginning and end of each work shift
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• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Recognized and reported abnormalities or changes in the patient's health status to the case manager.
• Documented residents' mental status, sleep, and eating patterns in medical record books.
• Assisted patients with self-administered medications.
• Assisted clients with daily living need to maintain self-esteem and general wellness.
• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Provided safe mobility support to help patients move around personal and public spaces.
• Assisted patients with personal requirements for housekeeping and grooming assistance.
• Planned, prepared, and served meals and snacks according to prescribed diets.
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
• Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping