Britney Kamalani
St. George,UT
Summary
Outgoing and hardworking professional with a strong background in customer service. Proficient in computer applications and technology, enabling efficient problem-solving. Demonstrates a passion for helping others and a quick learning ability to adapt to new challenges.
Overview
6
6
years of professional experience
Work History
Leasing Specialist
Greystar Property Management
Washington, UT
10.2023 - 06.2024
- Assisted in managing leasing applications and tenant inquiries effectively.
- Coordinated property tours for prospective tenants and addressed questions promptly.
- Maintained accurate leasing records and updated tenant information regularly.
- Collaborated with maintenance teams to ensure timely property upkeep and repairs.
- Handled lease agreements and ensured compliance with company policies.
- Developed strong relationships with tenants to enhance resident satisfaction levels.
Front Desk Supervisor
Snowpine Lodge
Alta, UT
10.2021 - 09.2023
- Managed team schedules and coordinated staff assignments for optimal coverage.
- Trained new employees on customer service protocols and hotel procedures.
- Resolved guest inquiries and complaints to maintain high satisfaction levels.
- Oversaw inventory management of front desk supplies and equipment.
- Monitored the front desk staff to ensure proper customer service was provided.
Caregiver
Melissa Crump LLC
Herriman, UT
01.2020 - 08.2021
- Provided daily assistance with personal hygiene and grooming tasks for client.
- Monitored and documented client health status and reported changes to healthcare professionals.
- Assisted client with meal preparation and ensured proper nutrition guidelines were followed.
- Coordinated transportation for client to medical appointments and social activities.
- Maintained a clean and safe living environment through regular housekeeping tasks.
- Communicated effectively with families to address concerns and provide updates on care.
- Ostomy Care.
Night Auditor
Wailea Beach Resort
Wailea, HI
08.2018 - 12.2019
- Managed nightly financial reconciliations and balanced cash drawers for accurate reporting.
- Processed guest check-ins and check-outs efficiently during overnight shifts.
- Monitored security systems and addressed any suspicious activity promptly.
- Prepared detailed reports on occupancy rates and revenue for management review.
- Assisted guests with inquiries, providing exceptional customer service at all times.
- Coordinated with housekeeping to ensure room availability and cleanliness standards were met.
Education
High School Diploma -
King Kekaulike Highschool
Pukalani, HI05-2018
Skills
- Problem solving
- Lease administration
- Customer service
- Time management
- Attention to detail
- Financial reporting
- CRM software
- Opera and Maestro Software
- Spreadsheet management
- Computer skills
- Written communication
- Organization
- Data management
- Microsoft Word
Timeline
Leasing Specialist
Greystar Property Management
10.2023 - 06.2024
Front Desk Supervisor
Snowpine Lodge
10.2021 - 09.2023
Caregiver
Melissa Crump LLC
01.2020 - 08.2021
Night Auditor
Wailea Beach Resort
08.2018 - 12.2019
High School Diploma -
King Kekaulike Highschool
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