Britney Kron
Fargo
Summary
Dedicated delivery professional with expertise in route navigation and customer service. Committed to timely deliveries and maintaining high safety standards. Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history. Detail-oriented individual with a strong background in safety compliance and customer engagement. Proven ability to adapt to changing conditions while driving efficiency and maintaining high service standards.
Overview
13
13
years of professional experience
Work History
Uber Eats Driver
Uber
Deerfield Beach
02.2020 - Current
- Navigated routes efficiently to ensure timely passenger arrivals.
- Provided excellent customer service during rides to enhance passenger experience.
- Maintained vehicle cleanliness and safety for optimal driving conditions.
- Monitored traffic conditions to adjust routes as necessary for efficiency.
- Adhered to local traffic laws and regulations while driving passengers safely.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Adhered to company policies and procedures related to safety and security standards.
- Delivered packages to customers in a timely and efficient manner.
- Secured merchandise, avoiding damage during transportation.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Machine Operator
ADM
Enderlin
07.2024 - 02.2026
- Operated machinery to ensure efficient production processes.
- Monitored equipment performance and reported issues promptly.
- Maintained a clean and organized work area for safety compliance.
- Assisted in training new operators on equipment usage and safety procedures.
- Collaborated with team members to optimize workflow and productivity.
- Followed safety protocols to minimize risks in the workplace.
- Adjusted machine settings based on production requirements and specifications.
- Comply with company policies regarding quality control procedures.
- Monitor the feed and speed of machines during the machining process.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
Merchandiser
Lowes Home Improvment
Deerfield Beach
01.2022 - 06.2024
- Organized product displays to enhance customer shopping experience.
- Assisted in inventory management to ensure stock availability.
- Collaborated with team members to maintain store cleanliness and order.
- Monitored pricing accuracy and adjusted labels as needed.
- Trained new staff on merchandising standards and procedures.
- Conducted regular inspections to identify restocking needs.
- Engaged with customers to provide product information and assistance.
- Implemented promotional setups according to company guidelines.
- Maintained a clean and organized work environment at all times.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Organized displays according to company standards and specifications.
- Built product displays and placed appropriate signage for merchandise.
- Assisted customers with locating desired items within store locations.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Printed labels and tags for for-sale merchandise.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Performed regular price checks on select items throughout the store location.
Delivery Driver
FedEx
Fargo
10.2020 - 12.2020
- Delivered packages efficiently to residential and commercial locations.
- Managed delivery schedules to optimize routes and minimize delays.
- Operated delivery vehicles in compliance with safety regulations.
- Maintained accurate records of deliveries and pick-ups daily.
- Communicated with customers regarding delivery status and inquiries.
- Inspected packages for damage before transport to ensure quality service.
- Assisted in training new drivers on company procedures and policies.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Leasing Agent
Rkak Realty & Property Management
Fargo
04.2018 - 06.2020
- Assisted clients in property searches and leasing inquiries.
- Conducted property showings and guided potential tenants through applications.
- Collaborated with property management to address tenant concerns promptly.
- Coordinated maintenance requests and followed up on service completion.
- Maintained accurate records of tenant interactions and lease agreements.
- Developed marketing strategies to promote available properties effectively.
- Built relationships with tenants to foster a positive community environment.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Contacted and followed up with tenants on renewal notices.
- Inspected vacant units and ensured they were ready for showings.
- Provided customer service to existing tenants by responding to inquiries promptly.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Escalated critical issues to property manager to deliver immediate resolution.
- Collected security deposits from new tenants.
- Monitored rent collection activities and pursued delinquent accounts.
- Advertised available properties through various outlets such as newspapers and online listings sites.
Service Technician
Walmart Auto Care Center
Fargo
05.2013 - 11.2016
- Collaborated with team members to troubleshoot and resolve service requests.
- Maintained accurate service records and documentation for each job performed.
- Assisted in inventory management of tools and replacement parts for efficiency.
- Ensured compliance with safety regulations during all service operations.
- Maintained accurate records of service calls, repairs, and parts used.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Examined previously completed work for accuracy.
- Logged services performed in service ticket system.
Education
High School Diploma -
Fargo North High
Fargo, ND06-2011
Skills
- Route navigation
- Vehicle inspection
- Customer service
- Safety compliance
- Inventory management
- Packaging delivery
- Equipment operation
- Team collaboration
- Active listening
- Problem solving
- Time management
- Conflict resolution
- Safety protocols
- Schedule management
- Loading and unloading
Timeline
Machine Operator
ADM
07.2024 - 02.2026
Merchandiser
Lowes Home Improvment
01.2022 - 06.2024
Delivery Driver
FedEx
10.2020 - 12.2020
Uber Eats Driver
Uber
02.2020 - Current
Leasing Agent
Rkak Realty & Property Management
04.2018 - 06.2020
Service Technician
Walmart Auto Care Center
05.2013 - 11.2016
High School Diploma -
Fargo North High