Britney LaGrange
Saint Martinville,LA
Summary
Adept at managing sensitive client information and streamlining processes for enhanced productivity, as demonstrated at Dekeyzer Law. Skilled in utilizing Abacus Law and Best Case software, with a strong foundation in customer relations and organization. Achieved significant improvements in client satisfaction through effective communication and meticulous attention to detail.
Overview
7
7
years of professional experience
Work History
Bankruptcy Case Worker
Dekeyzer Law
06.2019 - Current
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Frequently use “Abacus Law” program to manage client cases.
- Utilize “Best Case” software to prepare client cases for court appearances.
- Experience in handling clients private information filing it into Louisiana Bankruptcy court.
- Experienced in Microsoft word programs
Secretary/temp Worker
Louisiana Land Bank
05.2019 - 06.2019
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted customers
Orthodontist Assistant
Bayou Orthodontics
01.2018 - 03.2019
- Streamlined appointment scheduling for improved patient satisfaction and reduced wait times.
- Educated patients on proper oral hygiene techniques and provided guidance on post-treatment care management.
- Reduced patient anxiety levels during appointments through calming presence and effective communication strategies.
- Demonstrated commitment to patient privacy by meticulously adhering to HIPAA guidelines and maintaining the confidentiality of sensitive information.
- Placed brackets/wires on patients
- Sanitized equipment
- Experience with Cloud 9 system
- Scheduled patients
- Molded impressions
Education
Dental Assisting Orthodontics Assistant
Academy of Acadiana
New Iberia, LA09.2017
Skills
- Cleaning
- Customer Service
- Restocking skills
- Customer Relations
- Typing
- Organization
Timeline
Bankruptcy Case Worker
Dekeyzer Law
06.2019 - Current
Secretary/temp Worker
Louisiana Land Bank
05.2019 - 06.2019
Orthodontist Assistant
Bayou Orthodontics
01.2018 - 03.2019
Dental Assisting Orthodontics Assistant
Academy of Acadiana