Britney Lomeli
San Fernando,CA
Summary
Enthusiastic and dependable team member with extensive customer service experience in fast-paced medical, retail, and hospitality environments. Proven ability to manage front office operations, support clinical staff, and provide exceptional service. Skilled in multitasking, problem-solving, and adapting quickly to change. Strong organizational and communication skills, with a commitment to maintaining professionalism and confidentiality.
Overview
6
6
years of professional experience
Work History
Caregiver
IHSS In Home Support Services
04.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Front Desk Medical Receptionist
Marque Urgent Care
08.2023 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Merchandise Associate
Disneyland Resort
08.2022 - 08.2023
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Laundry Attendant
Laundry Guys
08.2021 - 11.2022
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Cashier
Randys Donuts
09.2019 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Limited Permit X-ray Technician - Limited Scope X-ray Technician
Gurnick Academy of Medical Arts
Van Nuys, CA05-2026
Skills
- Medical Front Office Operations
- HIPAA Compliance & Patient Records
- Insurance Verification & Billing
- Appointment Scheduling
- POS Systems & Cash Handling
- Customer Service & Conflict Resolution
- Team Mentoring & Staff Support
- Office Administration & Clerical Support
- Calm & Professional Under Pressure
- Fluent in English and Spanish
Timeline
Caregiver
IHSS In Home Support Services
04.2024 - Current
Front Desk Medical Receptionist
Marque Urgent Care
08.2023 - Current
Merchandise Associate
Disneyland Resort
08.2022 - 08.2023
Laundry Attendant
Laundry Guys
08.2021 - 11.2022
Cashier
Randys Donuts
09.2019 - 08.2021
Limited Permit X-ray Technician - Limited Scope X-ray Technician
Gurnick Academy of Medical Arts
Similar Profiles
Li ZhangLi Zhang
IHSS Care Provider at IHSS (In Home Support Services) LA County ServicesIHSS Care Provider at IHSS (In Home Support Services) LA County Services
Samantha VillalvazoSamantha Villalvazo
Caregiver at IHSS In Home Support ServicesCaregiver at IHSS In Home Support Services
Gregory JohnsonGregory Johnson
IHSS Care Provider at IHSS In Home Support ServicesIHSS Care Provider at IHSS In Home Support Services
Jose MedinaJose Medina
Line Service Technician at Atlantic AviationLine Service Technician at Atlantic Aviation
Carmela FloresCarmela Flores
Entertainment Specialist – Housing Department at Altour MusicEntertainment Specialist – Housing Department at Altour Music