Britney Miles

Accomplished Customer Care Specialist with a proven track record at Carenet Healthcare, enhancing customer satisfaction and retention through expert resolution of conflicts and exceptional communication skills. Excelled in multitasking and problem-solving, ensuring superior service and support. Demonstrated proficiency in Microsoft Office and a commitment to building strong client relationships, contributing to a significant reduction in churn rates.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.