Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Hi, I’m
Britney Miller
Charles Town,WV
Summary
Overview
3
years of professional experience
Work History
TTM Technology
QA Planner
11.2014 - 03.2016
Job overview
- Collaborated with cross-functional teams to align goals and ensure project success.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
Maryland Live Casino
Craps Dealer / Blackjack Dealer
03.2013 - 03.2014
Job overview
- Collaborated with other dealers to facilitate smooth transitions between shifts and maintain seamless gameplay experiences.
- Enhanced player experience by providing excellent customer service and maintaining a friendly atmosphere at the craps table.
- Worked efficiently under pressure during peak hours to accommodate high volumes of players without compromising game quality or customer service standards.
- Built rapport with regular patrons by consistently delivering exceptional service, fostering loyalty among casino guests.
Education
Frostburg State UniversityFrostburg, MD
Bachelor of Science from Recreation And Parks Management
05.2012
University Overview
- Concentration in Hospitality Management
- Alpha Pi Omega Member - Fraternity specializing in community service
Skills
- Project Management
- Data Management
- Customer Service
- Time Management
- Active Listening
- Critical Thinking
Timeline
QA Planner
TTM Technology
11.2014 - 03.2016
Craps Dealer / Blackjack Dealer
Maryland Live Casino
03.2013 - 03.2014
Frostburg State University
Bachelor of Science from Recreation And Parks Management