Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Britney Montes

Hicksville,NY

Summary

A first-generation graduate with a strong passion for working with diverse cultural populations and a dedication to child development. Pursuing a career in human services, I have trained and supervised over 60 employees, introducing core organizational values. In my previous role in the hospitality industry, I excelled at managing professionalism within staff in training settings and as an extension of management. Additionally, I supported 18 students, helping them achieve academic success, social growth, and emotional development. My determination to create a positive impact within family dynamics and shape a child's future drives me forward. Notably, my experience working with children on the spectrum has honed my communication skills and advanced my ability to interpret non-verbal cues effectively.

Overview

6
6
years of professional experience

Work History

Special Education Teacher Assistant

ICCD
06.2024 - Current
  • Monitored student progress and adjusted instruction accordingly to maximize academic achievement.
  • Maintained detailed records of student progress, attendance, behaviors, and IEP goals for effective communication with all stakeholders involved in the educational process.
  • Assisted students with physical disabilities, ensuring their safety and comfort during daily activities.
  • Contributed to a positive sense of community within the learning environment by establishing clear expectations and encouraging open dialogue between peers In different forms of communication.

Service Professional

Seasons 52
01.2019 - Current
  • Hospitality trainer for new employees (60+) with company policies, procedures, and food and wine knowledge
  • Maintained an organized presentable area with further planning on materials needed for the day
  • Collaborated with team members such as managers and other trainers to achieve a successful plan with goals and structure for the upcoming training classes
  • Personalized service with guest by creating connections and finding patterns and preferences
  • Handled high guest loads at the same time while multitasking to other preparations and duties assigned
  • Demonstrated hospitality and customer service while connecting and creating an exceptional experience with guest.

Education

Bachelor of Arts - Human Services

Southern New Hampshire University
Manchester
05.2024

Skills

    Patience and Flexibility

    Teaching strategies

    Cross-cultural sensitivity

    Learning difficulties experience

    Guest Relations

    Customer Service

    Self-Care Techniques

    Teamwork and Collaboration

    Ability to Work with All Ages and cultural competence skills

Languages

Spanish
Native or Bilingual

Timeline

Special Education Teacher Assistant

ICCD
06.2024 - Current

Service Professional

Seasons 52
01.2019 - Current

Bachelor of Arts - Human Services

Southern New Hampshire University
Britney Montes