Britney Mozingo

• Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
• Planned, prepared, and served meals and snacks according to prescribed diets.
• Ran errands for patients, did shopping, and picked up other necessities.
• Remained alert to problems or health issues of clients and competently responded.
• Developed strong relationships with residents and families, fostering trust and open communication.
• Required to handle all maintenance calls and scheduling regarding medical equipment and house maintenance calls.
• Managed approximately 20-30 incoming calls, emails and faxes per day from resident.

Increased customer satisfaction by managing and resolving client inquiries, concerns, and complaints in the most efficient timely manner.

• Monitored inventory levels to avoid stock shortages or overstocking issues while ensuring proper storage conditions were maintained at all times.
• Managed vendor relationships to ensure timely delivery of products/services while maintaining cost efficiency.
• Enhanced team productivity by streamlining communication channels and implementing efficient work processes.
• Provided exceptional administrative support during high-pressure situations, while maintaining calm and professional demeanor.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties ensuring dining area was prepared for exceptional service transitions.
• Followed food safety and sanitation guidelines to prevent food borne illnesses and promote customer health and safety.
• Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
• Operated cash registers and Point Of Sale systems, handling over $1,000-$4,000 in cash cash daily.
• Safeguarded confidential information through diligent organization of files both physically and digitally for easy retrieval when needed.
• Operated cash registers and Point Of Sale systems, handling over $3.000 in cash daily.
• Developed strong working relationships with staff, fostering what should be one of the best positive work environments possible.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within our organization.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Fostered positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Responsible for maintaining change with registers as well as make multiple bank deposits daily.
• Fostered positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Updated reports, managed accounts, and generated reports for company database.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Created, maintained and updated filing systems for paper and electronic documents.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Led team of inventory control specialists, providing guidance, performance evaluations, and professional development opportunities.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Maintained computer and physical filing systems.