Britney Nhan
Summary
Dynamic and results-oriented professional with a proven track record at Autism Learning Partners, adept in behavioral skills training. Excelled in implementing client treatment plans and fostering significant behavioral improvements. Skilled in demonstrating exceptional team collaboration and quick learning abilities. Achieved high client satisfaction through effective interventions and compassionate care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavior Therapist
Autism Learning Partners
08.2022 - Current
- Establishes trusting relationships with clients, providing a foundation for successful behavioral change.
- Administers therapy and applied behavioral analysis techniques in school, home and community to facilitate client treatment plan.
- Facilitates communication and socialization activities at home and in social environments to help individuals develop healthy behaviors.
- Improves client behavior by implementing individualized treatment plans and interventions.
- Advances motor skill development through structured play activities designed to improve coordination and balance.
- Implements crisis intervention techniques, effectively deescalating challenging situations while maintaining safety.
- Collaborates with clinical team for comprehensive client care and support.
Respite Care Provider
College Nannies + Sitters + Tutors
01.2020 - Current
- Provides specialized care for children on the autism spectrum.
- Offers top-notch care to 3+ children at once, ranging in age from 3 months old to 16 years old.
- Enforces rules and managed behavior through developmentally appropriate discipline.
- Maintains effective schedule balance between rest periods, active play and instruction.
- Offers top-notch care to 3+ children at once, ranging in age from 4 months old to 14 years old.
- Prepares healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Creates and implements diverse educational strategies to boost development.
- Applies positive behavior management techniques to enhance social interactions and emotional development.
- Meets with parents about daily activities, positive developments and issues.
- Plans and guides age-appropriate tasks like reading, crafts and outside activities.
- Sanitizes dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Teaches children to organize toys, wash hands and share by leading by example.
Store Associate
Creamistry
07.2019 - 11.2019
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Provided details on seasonal flavor availability, ice cream source, allergens and specials.
- Helped patrons decide which flavor to choose according to preferences and tastes.
- Greeted incoming customers and provided reliable, friendly customer service.
- Processed sales transactions for cash, debit and credit purchases.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Assistant Store Manager
Domino's Pizza
04.2018 - 07.2019
- Promoted from a Customer Service Representative to a Shift Runner to Assistant Store Manager.
- Trained and managed associates in customer service and sales techniques.
- Assisted team members with delivering friendly, knowledgeable service to every customer by applying proactive monitoring and corrective action strategies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Maintained exceptionally clean, customer-friendly and well-run work environment.
- Handled customers by dealing with complaints, organizing stock and answering customer questions.
- Conducted store inventories once per quarter.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Maintained clean and organized appearance for all restaurant areas to attract and retain customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Maintained composure and work quality while under stress.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Education
Associate of Arts - Psychology
Palomar College
San Marcos, CA05-2025
High School Diploma - undefined
Murrieta Valley High School
Murrieta, CA2018
Skills
- Relationship building and management
- Quick learner
- Behavioral skills training
- Staff education and training
- Relationship building
- Good listening skills
- Team player
Certification
- PCW - Personal Care Worker
- CPR/first Aid certification
Timeline
Behavior Therapist
Autism Learning Partners
08.2022 - Current
Respite Care Provider
College Nannies + Sitters + Tutors
01.2020 - Current
Store Associate
Creamistry
07.2019 - 11.2019
Assistant Store Manager
Domino's Pizza
04.2018 - 07.2019
High School Diploma - undefined
Murrieta Valley High School
- PCW - Personal Care Worker
- CPR/first Aid certification
Associate of Arts - Psychology
Palomar College
Similar Profiles
Alicia GarciaAlicia Garcia
Behavior Technician at Autism Learning PartnersBehavior Technician at Autism Learning Partners
Jorge J. GamezJorge J. Gamez
Advanced Behavior Technician at Autism Learning PartnersAdvanced Behavior Technician at Autism Learning Partners
Anastasia Martha TovarAnastasia Martha Tovar
ABA Technician at Autism Learning PartnersABA Technician at Autism Learning Partners