Britney Norton
Selma,IN
Summary
I'm a dedicated and reliable worker who values my team and their opinions. I work well under pressure and am eager to learn. I have experience in patient care settings, as well as patient charting. I am comfortable with many different computer programs and charting systems. I have always had great relationships with my management team and co-workers. I have been told I am a pleasure to work with and easy-going. I am excited for the next step in my life and continue to grow my future for my family.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
IU Health Ball Memorial Hospital
Muncie, Indiana
04.2021 - Current
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Provided patient care by taking vital signs, obtaining lab samples, and monitoring patients for changes in condition.
- Completed documentation for each patient encounter accurately and within established time frames.
- Administered oxygen therapy, wound dressings and splinting and casting per physician orders.
- Recorded all pertinent information regarding patient encounters into electronic health records system.
- Facilitated communication between nurses, physicians and other healthcare providers involved in patient care.
Revenue Cycle Analyst
IU Health Ball Memorial Hospital
Muncie, IN
07.2018 - 04.2021
- Reviewed patient accounts to ensure accuracy and completeness of information.
- Analyzed claims data to identify trends in denials and rejections.
- Collaborated with other departments to resolve customer inquiries regarding billing issues.
- Identified areas where process improvements can be made within the revenue cycle.
- Maintained current knowledge of insurance policies, procedures, regulations, and guidelines.
- Monitored accounts receivables daily to determine appropriate follow-up action needed.
- Identified and corrected payment problems involving patients or third-party payers.
Education
High School Diploma -
Wes-Del High School
Gaston, IN05-2008
Nursing
Ivy Tech Community College
RichmondSkills
- Patient Registration
- ER support
- EKG interpretation and monitoring
- Medical sample collection
- CPR
- Orthopedic splint application
- Verifying insurance
- Insurance collaboration
- Analytical Problem Solving
- Coordinating documents
- HIPAA Compliance
- Paperwork management
- Experience with Cerner and Epic computer systems
- Proficient in typing skills and managing different computer programs
- Adapts well to learning new programs and skills
- Works well in a team environment and is open to others' ideas and opinions
Accomplishments
- In 2018, I received the "Ready, Set, Go" award from management for adapting to my new Revenue Cycle Specialist role so quickly and for my ability to work efficiently and effectively.
Certification
- I am certified in CPR and BLS
Timeline
Emergency Room Technician
IU Health Ball Memorial Hospital
04.2021 - Current
Revenue Cycle Analyst
IU Health Ball Memorial Hospital
07.2018 - 04.2021
- I am certified in CPR and BLS
High School Diploma -
Wes-Del High School
Nursing
Ivy Tech Community College
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