Summary
Overview
Work History
Education
Skills
References
Timeline
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Britney Nuccini

Wallingford,CT

Summary

Experienced Optometric Tech with background preparing patient for appointment with optometrist to foster outstanding examination experience. Liaises with intake staff to welcome patients and promote smooth patient transitional flow from reception to exam. Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits.

Overview

7
7
years of professional experience

Work History

Full Time Optometric Technician/Patient Service Coordinator/ Eye Consultant

MYEYEDR
10.2018 - Current
  • Front desk and office support including filing, typing letters and correspondence for the doctor and dictating letters
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Explaining the testing process to patients, preparing them, and administering tests on visual capabilities
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Performing minor maintenance and repairs on examination equipment
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Performing minor repairs on broken or damaged glasses
  • Educating patients on the care and maintenance of lenses
  • Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
  • Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
  • Collaborated with optometry staff to reach individual and team goals.

Full Time Jewelry Consultant

Zales The Diamond Store
09.2017 - 06.2018
  • Skilled in supervising daily business activities of retail store
  • Created Custom pieces for customers
  • Established relationships with clientele to ensure repeat business
  • Created clientele list to help ensure definite sales during slow times
  • Top Sales Associate in Clinton store
  • Observed sales floor to formulate marketing strategies to display product through most populated areas
  • Resolved customer relation issues to better ensure customer satisfaction
  • Sold alternative financing to customers
  • Stock, replenish, and organize inventory
  • Handles cash transactions.

Part Time Supervisor

Lucky Brand
02.2017 - 08.2017
  • Successfully opened and closed registers
  • Built and maintained relationships with customers
  • Helped create and boost sales by creating a clientele book
  • Promoted positive selling techniques to sales associates.

Education

Gateway Community College
New Haven, CT

High School Diploma -

The Morgan School
Clinton, CT
06.2015

Skills

  • Great eye for detail
  • Time management
  • Customer Service
  • Sales Driven
  • Phone Etiquette
  • Reliability
  • Thrives in fast paced environment
  • Quick Learner

References

Dr. Andrew Stack, Optometrist, MyEyeDr, 203-804-6081, andy.stack@myeyedr.com

Dr. Ryan Grand, Optometrist, MyEyeDr, 516-395-8132, grand2150@gmail.com

Angela Sentino, Former Office Manager, MyEyeDr, 860-841-3420

Kate Carter, Former Office Manager, MyEyeDr, 860-575-2872

Melanie Emack, Former Manager, MyEyeDr & Zales 860-552-9810

Heather Brown, Head Receptionist, MyEyeDr, 203-535-8062

Timeline

Full Time Optometric Technician/Patient Service Coordinator/ Eye Consultant

MYEYEDR
10.2018 - Current

Full Time Jewelry Consultant

Zales The Diamond Store
09.2017 - 06.2018

Part Time Supervisor

Lucky Brand
02.2017 - 08.2017

Gateway Community College

High School Diploma -

The Morgan School

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Britney Nuccini