BRITNEY OPOKU
Arlington,TX
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
8
8
years of professional experience
Work History
CARE PARTNER
Harbor Chase Senior Living
Southlake, TX
02.2025 - Current
- Provided compassionate support to clients with daily living activities, enhancing quality of life.
- Assisted clients with mobility challenges, ensuring safety and comfort during transitions.
- Monitored client health conditions, reporting changes to healthcare professionals promptly.
- Maintained a clean and safe living environment through regular housekeeping tasks and organization.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
PACKAGE HANDLER
FedEx
Dallas, TX
04.2024 - 11.2024
- Sorted packages by destination to ensure timely delivery.
- Operated package scanning equipment to track shipments efficiently.
- Loaded and unloaded freight from trucks, ensuring package integrity.
- Used hand-held scanners and physical logs to accurately track item movements.
ASSISTANT MANAGER
Whataburger Restaurants LLC
Grand Prairie, TX
12.2017 - 02.2024
- Supervised daily restaurant operations, ensuring adherence to quality standards and customer satisfaction.
- Trained staff on menu items, service protocols, and health regulations to enhance team performance.
- Managed inventory levels, placing orders to maintain stock and minimize waste.
- Implemented scheduling systems for staff to optimize labor costs while meeting operational needs.
- Resolved customer complaints promptly, improving overall dining experience and loyalty.
Education
High School Diploma -
James Bowie High School
Arlington, TX08-2019
Skills
- Team collaboration
- Warehouse safety
- Loading and unloading
- Time management
- Elderly care
- Team management
- Customer-oriented
Timeline
CARE PARTNER
Harbor Chase Senior Living
02.2025 - Current
PACKAGE HANDLER
FedEx
04.2024 - 11.2024
ASSISTANT MANAGER
Whataburger Restaurants LLC
12.2017 - 02.2024
High School Diploma -
James Bowie High School