Britney Patterson
Vossburg,MS
Summary
Dynamic healthcare professional with experience at the Mississippi State Department of Health, excelling in patient care and vital signs monitoring. Proven ability to enhance customer satisfaction through effective problem-solving and communication. Skilled in maintaining HIPAA compliance and managing medical records, ensuring a high standard of care and safety for all patients. Compassionate Medical Aide with a background in providing high-quality patient care, including assisting with daily living activities, and maintaining patient hygiene. Showcased strengths in delivering empathetic patient interactions, building strong relationships, managing schedules, and coordinating medical procedures. Successfully aided healthcare teams to improve efficiency while ensuring patient satisfaction and comfort. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Aide
Mississippi State Department Of Health
Meridian, MS
07.2015 - Current
- Prepared exam rooms with necessary instruments and supplies.
- Ensured that all equipment was properly sterilized before use on different patients.
- Maintained cleanliness of work area according to safety protocols.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Participated in team meetings to discuss best practices related to patient care.
- Supported nursing staff in day-to-day operations.
- Performed basic, non-invasive medical assistant duties.
- Built strong and trusting rapport with clients and loved ones.
- Maintained patient records, including medical histories, reports and examination results.
- Restocked supplies and cleaned equipment between patients.
- Monitored inventory levels of medical supplies to ensure adequate stock is available at all times.
- Attended training to validate or refresh basic professional skills.
- Collected specimens for testing and prepared them for laboratory analysis.
- Took vital signs such as pulse rate, temperature, blood pressure and weight of patients.
Support Care Professional III
Mississippi State Department Of Health
Meridian, MS
07.2015 - Current
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Certificate -
All Things Medical
Hattiesburg, MS03-2025
Certified Nursing Assistant Certificate -
Pine Belt Education
Laurel, MS06-2006
High School Diploma -
Heidelberg High School
Heidelberg, MS05-2004
Skills
- Patient care
- Vital signs monitoring
- Medical record management
- Medication administration
- Customer service
- Inventory management
- Problem solving
- Effective communication
- Vital sign monitoring
- Patient transport
- HIPAA compliance
- Patient observation
- Healthcare documentation
- Specimen collection
- Personal hygiene maintenance
- Health education
- Multitasking
- Physician support
- Blood collection
- Certified in CPR/AED
- Self motivation
- Multitasking capacity
Certification
- Certified Medical Assistant (CCMA)
- Pharmacy Technician
- Phlebotomy Technician
References
References available upon request.
Timeline
Medical Aide
Mississippi State Department Of Health
07.2015 - Current
Support Care Professional III
Mississippi State Department Of Health
07.2015 - Current
Certificate -
All Things Medical
Certified Nursing Assistant Certificate -
Pine Belt Education
High School Diploma -
Heidelberg High School