Britney Perez
Victorville,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. A willingness to take on added responsibilities to meet team goals and a detail-oriented individual with exceptional communication and project management skills. With a proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Regular Babysitter
Guadalupe Salazar
08.2022 - Current
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles, and read books to young children.
- Built strong relationships to promote collaborative environment.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Planned fun outings and educational activities to keep children entertained.
- Supervised children on playground to help develop physical and social skills.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Helped children complete homework assignments and school projects.
- Monitored children's play activities to verify safety.
Senior Caregiver
Personal Employer
04.2023 - 03.2024
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained clean, safe, and well-organized patient environment.
- Provided safe mobility support to help patients move around personal and public spaces.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Monitored clients' overall health and well-being and noted significant changes.
Tutor
Personal Employer
02.2023 - 07.2023
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
- Created personalized lesson plans to meet needs of diverse learners.
- Motivated students with accurate feedback and positive reinforcement.
- Assisted students in developing study skills and strategies.
- Conducted review sessions to help students prepare for tests.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
Market Team Member
University Of California San Diego
10.2022 - 06.2023
- Placed merchandise on proper shelves and restocked regularly to facilitate customer access.
- Answered customers' merchandise questions and located specific items to enable customer purchase.
- Cleaned and sanitized work areas, equipment and display cases to minimize contamination risks.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
Customer Service Representative
Khols Department Store
09.2021 - 06.2022
- Responded to customer requests for products, services, and company information.
- Promptly responded to inquiries and requests from prospective customers.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Educated customers about billing, payment processing and support policies and procedures.
- Delivered prompt service to prioritize customer needs.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Budtender
High Season
01.2021 - 10.2021
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Weighed, prepared and packaged different types of products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Checked guests' photo identification for validity and age requirements.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Managed high volume of cash with 100% accuracy rate.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Restocked supplies and arranged displays.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Animal Shelter Volunteer
Victor Valley Animal Protctn
02.2020 - 12.2020
- Cared for over [35] animals by feeding and bathing, taking dogs for walks, cleaning litter boxes, and supervising playtime.
- Assisted with adoption process by providing information about animals to potential adopters.
- Maintained detailed records of animal care and feeding schedules to track animal care and history.
- Conducted adoption events to place shelter and foster animals into permanent homes.
- Helped with intake of newly surrendered animals, providing food, water and medical attention.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Trained animals in behavioral compliance or other special routines or commands.
- Followed pet care instructions for dietary needs and medication regimens.
Education
Bachelor of Arts - Clinical Psychology
University of California - San Diego
La Jolla, CA06.2025
Associate of Arts - Clinical Psychology
Victor Valley College
Victorville, CA05.2021
High School Diploma -
Mojave River Academy
Victorville, CA05.2019
Skills
- Dependability
- Reliability
- Strong Work Ethic
- Conflict Resolution
- Customer Service
- Computer Proficiency
- Multitasking Abilities
- Organizational Skills
- Teamwork and Collaboration
- Spanish Fluency
- Adaptability
- Analytical Skills
- Technical knowledge
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Senior Caregiver
Personal Employer
04.2023 - 03.2024
Tutor
Personal Employer
02.2023 - 07.2023
Market Team Member
University Of California San Diego
10.2022 - 06.2023
Regular Babysitter
Guadalupe Salazar
08.2022 - Current
Customer Service Representative
Khols Department Store
09.2021 - 06.2022
Budtender
High Season
01.2021 - 10.2021
Animal Shelter Volunteer
Victor Valley Animal Protctn
02.2020 - 12.2020
Bachelor of Arts - Clinical Psychology
University of California - San Diego
Associate of Arts - Clinical Psychology
Victor Valley College
High School Diploma -
Mojave River Academy
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