BRITNEY PHILLIPS
Valparaiso,IN
Summary
Dedicated and detail-oriented professional seeking a challenging role to leverage skills and gain practical experience. Committed to fostering a clean, healthy, and safe environment for staff and consumers while contributing positively to team dynamics. Strong organizational abilities and a proactive work ethic ensure effective support in achieving organizational goals. Enthusiasm and a strong sense of responsibility will be brought to the workplace.
Overview
7
7
years of professional experience
Work History
Janitorial Lead
S&S Quality Cleaning
04.2023 - 08.2025
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
- Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
- Streamlined inventory management with systematic organization of cleaning supplies and equipment.
- Maintained a safe work environment through regular inspections and adherence to safety protocols.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Served as a reliable point of contact for clients'' concerns or issues related to janitorial services.
- Monitored staff performance and provided feedback to drive productivity.
Homemaker
Myself
03.2020 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Team Leader
Bryco Faculty Services
08.2018 - 02.2020
- Kept facilities such as offices, factories, hospitals, hotels, and many others... well, clean and tidy. Trained and led a team of 4-5 employees.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
High School Diploma -
Donald E. Gavit
Hammond, IN06-2017
Skills
- Professional cleaning skills
- Restroom cleaning
- Detail-oriented
- Team management
- Clear communication
- Problem-solving
Timeline
Janitorial Lead
S&S Quality Cleaning
04.2023 - 08.2025
Homemaker
Myself
03.2020 - 04.2023
Team Leader
Bryco Faculty Services
08.2018 - 02.2020
High School Diploma -
Donald E. Gavit
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