Britney Rangel
Fraser,CO
Summary
Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
9
9
years of professional experience
Work History
Director of Housekeeping and Inspections
Winter Park Lodging Company
2022.09 - Current
- Enhanced communication between 10+ housekeeping staff employees and other 3+ departments, fostering collaborative work environment that improved 100+ short-term vocational homes experience.
- Conducted weekly visits to 100+ short-term vocational home-owned properties to verify compliance with housekeeping standards.
- Completed schedules, shift reports, and other business documentation.
- Managed increased team productivity by effectively delegating tasks and setting clear expectations for each staff member's role within both departments.
- Managed implemented staff recognition to boost morale and acknowledge exceptional performance, contributing to motivated and engaged workforce.
- Established team priorities, maintained schedules, monitored performance.
Inspector Team Leader
Winter Park Lodging Company
2021.05 - 2022.09
- Ensured compliance with industry regulations through meticulous attention to detail during inspections: reported damage/stolen items.
- Handled special requests for guests/owners, and made sure their expectations were met.
- Mentored junior inspectors, sharing industry expertise to enhance their skills and abilities in performing thorough inspections.
- Managed multiple projects successfully while adhering strictly to deadlines.
Laundry Team Leader
Winter Park Lodging Company
2021.05 - 2022.09
- Supported 5-10 team members in completing tasks efficiently, fostering positive and collaborative work atmosphere.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens and bathroom amenities to guest rooms.
Private Housekeeper
Winter Park Lodging Company
2020.09 - 2021.05
- Cleaned properties that had occupancies from 1-30+ people.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Ensured all rooms met hotel-style cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Adhered to professional house cleaning checklist.
Assistant Manager- Housekeeper
Holiday Inn And Suites
2019.09 - 2020.05
- Handled special guest requests upon arrival.
- Planned, and created 5-10 housekeeping schedules and reports to each employee.
- Developed strong working relationships with staff, fostering positive work environment.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Supervised day-to-day operations to meet performance, quality service expectations.
Cashier and Floor Associate- Seasonal
Polly's Sweet Shop
2015.06 - 2019.08
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with 10+ team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Floorset Associate
Marshalls Store
2018.08 - 2019.06
- Ensured clean and organized sales floor, contributing to positive shopping experience for customers.
- Maintained accurate pricing and signage, reducing customer confusion and complaints.
- Performed thorough merchandise audits to identify discrepancies and reconcile inventory issues.
- Completed regular maintenance tasks such as dusting shelves, cleaning floors, or repairing minor fixture damages to maintain attractive store appearance.
- Assisted in preparation of shipment deliveries for proper placement on sales floor after receiving.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Arranged consistent shelves, bins, and racks at 3-9 locations, within same store, by following established planograms.
Backroom Associate
Marshalls Store
2018.08 - 2019.06
- Enhanced inventory management by efficiently organizing and maintaining backroom storage areas.
- Streamlined receiving process for incoming shipments, ensuring accurate documentation and timely unloading of merchandise. About 3-9 pallets a day.
- Contributed to a positive team environment by collaborating with coworkers on various tasks and projects in backroom area.
- Maintained a clean and safe work environment, complying with all company policies, procedures, and safety regulations.
- Streamlined the receiving process for incoming shipments, ensuring accurate documentation and timely unloading of merchandise
Skills
- Strong Leadership
- Time Management
- Accountable
- Excellent Multitasker
- Bilingual (Spanish, English)
- Guest Service
- Computer Skills
- Multitasking
- Training and Development
- Organizational Skills
- Problem Solving
- Adaptability
- Payroll Understanding
- Performance Improvements
- Training and Mentoring
- Emergency Response
Education
- EMT course experience 2018
- CPR certified 2018-2020
- Middle Park High School Diploma 2018
- Metropolitan State University, nursing/1.5 yrs
- Community College of Aurora, Banking Essentials Certification, in progress
Hobbies
I enjoy cleaning and detailing my personal belongings.
Anything to do with outside summer activities, I love! My most common summer activity would be paddle-boarding with my family, any given day!
Timeline
Director of Housekeeping and Inspections
Winter Park Lodging Company
2022.09 - Current
Inspector Team Leader
Winter Park Lodging Company
2021.05 - 2022.09
Laundry Team Leader
Winter Park Lodging Company
2021.05 - 2022.09
Private Housekeeper
Winter Park Lodging Company
2020.09 - 2021.05
Assistant Manager- Housekeeper
Holiday Inn And Suites
2019.09 - 2020.05
Floorset Associate
Marshalls Store
2018.08 - 2019.06
Backroom Associate
Marshalls Store
2018.08 - 2019.06
Cashier and Floor Associate- Seasonal
Polly's Sweet Shop
2015.06 - 2019.08
Similar Profiles
Seyyed AhmadiSeyyed Ahmadi
Maintenance Technician at Park City LodgingMaintenance Technician at Park City Lodging
Tonja MacklbergTonja Macklberg
EXECUTIVE ASST./OFFICE MANAGER at Cornerstone Winter Park Holdings, LLC.EXECUTIVE ASST./OFFICE MANAGER at Cornerstone Winter Park Holdings, LLC.
Emily LacoreEmily Lacore
Registered Nurse at Advent Health Winter ParkRegistered Nurse at Advent Health Winter Park