Britney Taylor CPC, CRC

• Working with Clients as a vendor to complete coding and auditing projects
• Working both CMS and ACA project types
• Working on short deadlines with quality turnarounds
• Encouraging and monitoring my teams, giving training and education where needed
• High paced environment
• Pulling reports and ensuring we’re on track to meet our goals or calculating the amount of backfill we need
• Working with IT to improve the platform

• Training new hires onboarding
• Creating Newsletters for clients on updated guidelines
• Working with Clients to ensure training for onshore and offshore coder/auditors
• Creating trainings, highlight documents and recordings for clients
• Client collaborations to identify improvement opportunities to increase overall quality
• Coaching 1:1 to help coders and auditors maintain production and quality standards

• Verifying HCC codes have been captured with adequate documentation
• HEDIS Measure
• Querying providers when needed
• Physician education on proper documentation
• Creating PowerPoints for education purposes
• Meeting project specific deadlines
• Meeting or exceeding daily quotas
• Maintaining a 95% accuracy score or higher

• Supervising a direct team of DVA/RADV auditors
• Keeping track of their schedules and time off
• Analyzing daily reports and using those to determine my teams daily assignments and workloads
• Using those reports to give updates to management and clients on upcoming deadlines
• Client collaborations to identify improvement opportunities to increase overall quality
• Working from home I am a self starter and able to keep up a high level of productivity
• HCC coding and Auditing maintaining a 98% or above accuracy rate
• Knowledge of all current and updated coding guidelines
• Ability to research and answer all coding related questions as needed
• Able to manage up to my lead and anticipate next steps

· Auditing special projects with sensitive deadlines.

· Coder coaching and mentoring domestic and overseas coders.

· Tasked with working with the overseas departments and traveling to Hyderabad, India
to train and mentor off shore coders.

· Training all staff to transition from I9 to I10 coding.

· HCC coding and Auditing.

Provider querying and collaboration with internal and external partners to identify
opportunities to improve overall quality.